This is the most stunning black necklace. each feed is heavy glass and is faceted to reflect the light from all angles. It's just dazzling when it's on. All sales are considered final. However, if something does happen with your order please reach out to me first. I will do whatever I can do to make things right. Thank you very much for your purchase I appreciate you coming to my closet and shopping. Keep checking back I'm adding more and more items to my closet daily.