Conair Massaging Heating Pad - 11.5 x 24 inches - Soft, Heats & Vibrations - 2 Combo Settings - Auto Shut Off - Heats Up Fast - NEW Still in Box Buyer & Seller Protection • Purchased Item • Original Packaging • ID/Serial Numbers/Tags • Working Condition • Packing Process are all thoroughly photographed and/or videotaped from start to finish showing your shipping label being attached to ensure the safety of your purchase and to avoid any issues. Please let me know if you have any questions. Thank you!