Brand new. I purchased them off the Toms website for myself but I've never worn them because they're too big. Unfortunately, I didn't get around to trying them on until it was too late to return. There's nothing wrong with them, I like them a lot, but they don't fit me! :( -PU Leather uppers and geo basket details. -Non-removable foam insoles for all-day comfort and support. -Medial zipper for easy entry. -Heel height is approximately 3". -Leather-wrapped heel.