New Smoke free, pet friendly home Severe weather or environmental disasters may slow shipping- no matter if you live in the affected area or not. We ship every 1-2 business days. Time in transit is something that unfortunately we cannot control. Please, please understand this. We try our best to reuse packing materials and boxes. We want your item to arrive to you safely while also trying to practice sustainability. We are humans. We make mistakes. If there is an issue with your order please know it was not done intentionally.