Shoes are brand new but do not come with the box. The High Point in Wren Captoe Premium knit upper in a camel and chic black captoe with a smooth, refined shape. Features our In Love Insole™ in beige for heel-to-toe cushioning and all-day wearability. More spacious toe box for less scrunching and bunching. Added elastic gently expands and contracts for all-day wearability. 1.25-in (3.2-cm) block heel for added height. This style comes with two heel pad inserts. If sizing up, we recommend using inserts for a better fit. Washing instructions: machine washable—Slip out insoles. Toss insoles and shoes in the wash with cold water. Air dry. Wear again and again.