*****Authentic***** The Labubu is 100% AUTHENTIC. I purchased it from the PopMart website or TikTok Live. Feel free to request a receipt from me as proof of my authentic purchase. After you receive the Labubu, you can scan the QR code on the box and on the Labubu monsters tag to validate. *****Is It New?***** The bag is unopened but the box was opened at the bottom to check the identity of the Labubu. You will receive an opened box and a sealed labubu in the bag that has never been opened. I will not seal the box back up before shipping. Please only purchase if you understand! Item will be shipped and packed securely with a bubble wrap and a box to ensure protection during transit! *****Return Policy***** No returns will be accepted as photos(Please look at the photos carefully, as the box may have dents) of the doll & packaging are provided, thank you for understanding! Not responsible for manufacturer defects.