All items are in pre owned condition unless otherwise stated. Any flaws are pictured and/or explained. It is your responsibility as a buyer to examine all pictures and ask any questions before purchase. Shipping is 1-3 business days. If I am unable to ship out in 3 days I will contact you. I am not to be held responsible for any lost, damaged or stolen packages. Smoke free, dog friendly home. If you have any problems with your order please contact me and I will do my best to find a resolution.