*****Authentic***** The plush pendant is 100% AUTHENTIC. I purchased it from the PopMart website. Feel free to request a receipt from me as proof of my authentic purchase. After you receive the plush pendant, you can scan the QR code on the box and on the plush pendant tag to validate. *****Is It New?***** The pendant has never been used. You will receive an opened box and the plush pendant- Mickey- in an opened bag. I will not seal the box back up before shipping. Please only purchase if you understand! You can view the exact product you will be receiving in this video: https://youtu.be/0i2wbqAOPIo Item will be shipped and packed securely with packing paper and a box to ensure protection during transit! *****Return Policy***** No returns will be accepted as photos(Please look at the photos carefully, as the box may have dents) of the doll & packaging are provided, thank you for understanding! Not responsible for manufacturer defects.