This is brand new and has not even been used yet. It was bought a few months ago in the summer. I opened it today to post it, and it is like it's pictured. Comes new with its box. From Pandora. It is listed as new without the tags since i don't have the receipt and jusr the box. However, it is brand new and still in its original box. Someone bought it but returned it, so it has been taken out of the box now once. Please be sure to review the pictures. The first picture is a stock photo.