We always ship next business day or sooner! We ship 1000s of items a year, so you can purchase with confidence knowing that your item will be shipped with care. Everything is shipped from our retail store of the same name in Shelbyville, IN. We pass on our commercial shipping rate to our buyers, so you're paying the exact rate we pay to ship your item to you! If we have an item marked with free shipping, that applies to the continental US only. You'll receive exactly what's shown in the pictures. If you don't see it in the pictures, then don't automatically assume it will be included with your purchase.