What you see in the live is what you get. ABSOLUTELY NO REFUNDS RETURNS CANCELLATIONS DAMAGED GOODS YOU NEED TO FILE A COMPLAINT TO THE USPS NOT TORO CRYSTALS AS SHIPMENTS ARE INSURED. ***NO EXCUSES OR EXCEPTIONS*** file your complaint with USPS… I WILL ONLY HOLD FOR ONE WEEK ONLY. NO EXCEPTIONS *Disclaimer: crystals will seem bigger on screen. If you need me to measure 📏 please feel free to ask.. I will try to describe as much as possible for each crystal. ***PLEASE SCREENSHOT YOUR WINNINGS*** Once you win the live auction screenshot your winning No cancellations *bid responsibly* *********If your basket is over 5lbs please purchase the additional label. I will contact you if the item shipment is over 5 LBS. if you don’t agree I will cancel the order. VERY SIMPLE. Rules have changed for several reasons and incidents over the past few months. Any questions please don’t hesitate to ask. HAPPY BIDDING!! BUNDLING IS AVAILABLE. i will gladly bundle your basket into one. please note it cannot exceed 5lbs as that's the limit on this platform. Wholesale is available. DM me and let me know what would you like.