Meet your Posher, Karen
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Hi! I'm Karen. Some of my favorite brands are lululemon athletica, Nike, and Michael Kors. Thanks for stopping by! Feel free to leave me a comment so that I can check out your closet too. :)
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Posh Protect: Buyer Protection Policy
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aruba1313
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43 Comments
jjroy007
Hi Katie, I wanted you to know that I have mailed your package:) Sorry for the delay due to Christmas holiday & the Post Office being closed. It has been shipped. Have a great day!
Dec 30Reply
kkajtar
@jjroy007 hi there, is there a tracking number available?
Jan 01Reply
jjroy007
The woman at the post office said it was definitely put in the mail but volume was so high that it probably pooled with all the other pkgs but will be scanned somewhere along the way. I was given a phone # to Canada Post re: tracking but told to wait until next week because post office not open during holidays, incl Mon/Tues.
Jan 01Reply
kkajtar
@jjroy007 so can I have the tracking number then?
Jan 01Reply
kkajtar
@jjroy007 it may not have been scanned yet due to the holidays but I'd like the tracking number to set up in my Canada Post app to receive notifications once it's scanned. 😊
Jan 01Reply
jjroy007
1026 1675 8134 9388… Mailed last Wed. (Post offices close Mon/Tues due to xmas)
Jan 01Reply
kkajtar
@jjroy007 thank you...says electronic information submitted by shipper and expected January 5th 😊
Jan 01Reply
jjroy007
Excellent! I’ve always previously received tracking info but none this time thus far. So glad you touched base with this new:)
Jan 01Reply
kkajtar
@jjroy007 still no movement on the parcel :(
Jan 05Reply
jjroy007
This concerns me… But you stated above that it WAS in the system? Expected today, right? I have yet to receive anything related to tracking. Will call first thing in the morning. Am really hoping you find it in your mailbox tomorrow
Jan 05Reply
kkajtar
@jjroy007 the tracking number I put into the Canada Post app still says "electronic information submitted by shipper" What part of Canada are you in?
Jan 05Reply
kkajtar
@jjroy007 Poshmark sent me an email saying they contacted you by email and you hadn't responded and that I could submit for a refund. I'd rather have the purse lol
Jan 05Reply
jjroy007
I am from Belle River, Ontario. And I absolutely DID respond to Poshmark. I responded immediately, sending note to them re: late send due to holiday. I received a response from them! I will sent another note to them right now:(
Jan 05Reply
jjroy007
Hi, I looked up my records & I received receipt of my email, from Alexa. I sent another note with explanation. I will be calling Canada Post tomorrow morning. I’m so sorry about all this.
Jan 05Reply
kkajtar
@jjroy007 thanks for your responses ...hopefully it'll arrive tomorrow:)
Jan 06Reply
jjroy007
Hi there:) I contacted post office & all they could tell me was that it was in the system but delayed. You are to receive this item at your residence, correct?
Jan 06Reply
jjroy007
He did see that delivery date was yesterday & it should be updated for you today since it is delayed. Hopefully delivered today but if not, a revised ETA.
Jan 06Reply
kkajtar
@jjroy007 it was updated. it says "item delayed-stay tuned for updates"
Jan 08Reply
kkajtar
@jjroy007 still says the same message. I used to work for Canada Post. Maybe get them to trace it? open up an investigation?
Jan 11Reply
jjroy007
😔 I will do that. Am so upset by this news - no purse so far for you & no sale for me… Calling again now
Jan 11Reply
jjroy007
I did sell something since, drop off at PO & it started tracking that day! (As it should have, right?) Mailing during high-time of holidays + increasing covid alarm = bad combination
Jan 11Reply
jjroy007
Ok, I created a Service Ticket. Am going to visit my post office again & talk to the supervisor there. I will keep you posted
Jan 11Reply
kkajtar
@jjroy007 the way it looks is that you've only generated a label. the post office never scanned it at any point so whoever was working never scanned it. that being said, I've received parcels that have never been scanned so fingers crossed it just appears. Tip...always ask for a receipt. that means they have to scan it to generate one.
Jan 11Reply
jjroy007
So what would that mean? Theft? It was a Shoppers post office. I will be talking to the manager
Jan 11Reply
kkajtar
@jjroy007 more like laziness. they took it from you and put it in a bin for dispatch without scanning. always ask for it to be scanned and get a receipt.
Jan 11Reply
jjroy007
Ok… went to post office & had a discussion with the lady in charge. Told her I have a problem with having a package being mailed under expectation that it will be, indeed, scanned & mailed. That is their responsibility. And quite obviously that was not done. I asked her to explain how this situation could have happened. In the end, she will do inventory of her back room to see if any packages there that accidentally got missed being mailed 🙄. She took my name & number.
Jan 11Reply
kkajtar
@jjroy007 ok thank you. I'll keep you posted on my end.
Jan 11Reply
jjroy007
So, I guess Poshmark has cancelled your order. I am very frustrated. I sent them a 5th email detailing this situation. I am now wondering what happens when you do receive the purse & how I will be reimbursed for the item? I am believing it will eventually make its way to you. I will wait for Poshmark’s response. In the meantime, I am believing in your honesty when the package does come… Again, I am so sorry.
Jan 13Reply
jjroy007
BTW - The lady from the post office did an inventory of her back room & no package. She swears she sent it out but volume so high, she must have missed scanning it. She did say, like you did, that packages often do arrive at destination eventually. This holiday season had unusually high volume. Canada Post will continue to investigate.
Jan 13Reply
kkajtar
@jjroy007 if it never arrives, you have insurance with expedited parcels that covers up to $100. if I receive it I will absolutely let you know and figure out how to get payment to you.
Jan 13Reply
jjroy007
What kind of insurance?
Jan 13Reply
kkajtar
@jjroy007 expedited parcel carries $100 worth of insurance through Canada Post.
Jan 14Reply
jjroy007
So I would notify Canada Post again & inquire about this insurance?
Jan 14Reply
kkajtar
@jjroy007 it doesn't look like Poshmark has cancelled it on my end. if Canada Post has opened up a ticket, then they'll probably refund your money once they conclude their investigation
Jan 14Reply
jjroy007
Ok, thank you so much for all your help:) Fingers crossed you receive the purse one day soon
Jan 14Reply
kkajtar
@jjroy007 it looks like Poshmark has officially cancelled it. I got a refund. I will let you know when and if I receive it. I'm Karen Deboer on the book of faces.
Jan 14Reply
kkajtar
@jjroy007 have you heard anything from Canada Post yet?
Jan 19Reply
jjroy007
I have not. The lady from the Post Office did call me back to say she inventoried her back room & did not find the package. I will call Canada Post again to check in with their ‘investigation’
Jan 19Reply
kkajtar
@jjroy007 that sucks...I really love the bag! I hope it end up arriving. I will most definitely pay you if it does.
Jan 21Reply
jjroy007
I called today & they said my info was in the system. Nothing to report. I’m wondering if that is how investigations go? No one has called me to ask specifics (post office I mailed pkg, destination, etc…). I don’t have much faith in them. But somehow I have faith the purse will find its way to you…
Jan 21Reply
perriwinkle67
Hi, did you receive your purse, can you plz accept the order
thx
Mar 11Reply
cfesik60
thank you for the like on the bag
Jul 24Reply
margaretdyson
Thank you for stopping by my closet. If you are interested in making an offer or have any questions let me know. Enjoy checking out all of the awesome Poshmark closets. Happy Poshing 🌼
Aug 07Reply
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