Meet your Posher, Sarah
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Hi! I'm Sarah. Some of my favorite brands are Free People, adidas, and CHANEL. Thanks for stopping by! Feel free to leave me a comment so that I can check out your closet too. :)
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20 Comments
daragreenberg
Hi Sarah! I placed an order yesterday (it has not shipped yet) and I wanted to cancel it. I tried through customer service last night and they said I had to contact you directly. Order is for Eyenvy. Let me know if you need the order #? My address is 113-101 Erskine Avenue, Toronto Ontario M4P0C5, Canada. Thank you!!!
sarahhughes111
@daragreenberg oh no! I dropped them off at the post office this morning 😬 I don’t think I can get it back but I’ll call them to see
daragreenberg
Ok let me know. My friend started using it and told me last night she had irritated eyes and given my sensitive eyes I am now scared to use it. What is the tracking # if it was already shipped? You are quick! The app said 3-10 days to process and ship and it is just 9 am in Vancouver!
sarahhughes111
@daragreenberg Haha, yes, we literally just missed each other! I ship all my orders first thing in the morning to avoid crazy post office lines as they are really backed up right now with lines around the block due to social distancing. EyEnvy is extremely gentle and doesn’t have steroids in it like some growth serums so a lot of people who are sensitive are totally fine on it.
sarahhughes111
I’m extremely sensitive and I’m totally fine. And The results are amazing! You can use it on your brows too and it totally works. For hypersensitive eyes you are only supposed to use it every 3rd day. Tell your friend to only use it every 3rd day at first till she gets used to it and to make sure she wipes most of it off on the bottle before applying it. You only need a thin thin layer.
sarahhughes111
@daragreenberg A lot of people use too much which causes sensitivities. She can try every 2nd day if she’s tolerating it better. The Keratin Essence one that I have is also extremely gentle and no one has ever had a reaction - it’s less potent than EyEnvy so the results aren’t as insane but it’s very gentle and does work. The tracking # is 1026167458784335
sarahhughes111
@daragreenberg
daragreenberg
Hi Sarah - what did you ship me then? It was Eyenvy that I ordered? But your text says you didn’t send Eyenvy?
sarahhughes111
@daragreenberg Yes I shipped EYEnvy. I meant for future, you could try the Keratin Essence if you find EyEnvy too strong. If you only use EyEnvy every 3 days with a very thin layer you shouldn’t have any problems though
daragreenberg
Ok - fingers crossed! Thank you!
blancatorresg
Hi. I placed an order in January and as per your records it was sent Jan 16 2021. However when I call Canada post they say the label was only created on feb 3. The tracking # is 1023038318034347. Can you please let me know when my item was actually sent? Tks.
sarahhughes111
@blancatorresg Hi Blanca, thank you for your order. I just looked into it and I submitted the item to Canada Post on January 16th (I ship all my items within 1-2 days) It appears that Canada Post sent the item to a holding centre on Feb 1 and my guess is they created a new shipping label for it Feb 3rd after it left the holding centre. They are having a lot of delays due to Covid and weather so I’m guessing this has something to do with it.
blancatorresg
@sarahhughes111 thanks for your reply, I really appreciate it!
saalala
Hello, I didn't know how to reach out I sent an inquiry through poshmark. When I opened my tube there was no brush. Can you let me know if I can get it replaced?
sarahhughes111
@saalala Hi, no worries, it’s actually not a problem as most people prefer to use the disposable eyeliner brushes (you can get them super cheap off amazon) This is what Latisse the prescription growth serum recommends doing. Optometrists recommend this as the product doesn’t get contaminated and lasts a lot longer. If you don’t want to do that though you can return the item and I’ll arrange a refund.
saalala
@sarahhughes111 If I ship it back, can you exchange it for me?
saalala
Hey again, I'm sorry for reaching out on your wall so many times. I don't know how to contact you directly! So Poshmark said they'd refund me once I sent it back. Would it be possible to do an exchange instead? Thanks again Sarah!
sarahhughes111
@saalala Yes, you just need to ship it back and once the refund has gone through you could just purchase another one and I’ll send you a new one.
sarahhughes111
@saalala Honestly though, I would just keep the one you have as it will work perfectly 😊 I can ship you a pack of individual eyeliner brushes if you want? That’s what I use
saalala
Ok I will just send it back an re-purchase. Thank you so much.
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