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sunkaiwen
sunkaiwen
Updated Sep 15
sunkaiwen
sunkaiwen
Updated Sep 15

Meet your Posher, Sun

Meet the Posher

C$0

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Hi! I'm Sun. Some of my favorite brands are lululemon athletica, Michael Kors, and Coach. Thanks for stopping by! Feel free to leave me a comment so that I can check out your closet too. :)
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24 Comments
sugarad
sugarad Hi! Thanks for your purchase of the SK-II cleanser. It was dropped in the mailbox on Sunday but isn’t tracking yet. Be assured it is on its way to you :)
Nov 25Reply
sugarad
sugarad Hi, you were contacted indicating the item was shipped, but not tracking. Canceling it means I’m out the money now. Not exactly fair. Poshmark support has been contacted but I do wish you spoke to me before canceling the order
Nov 29Reply
sunkaiwen
sunkaiwen @sugarad hello, I am actually didn’t see your comment and the app didn’t shows your comment. I just saw you comment three days ago, and I saw it was pending on the shipment, so I thought you didn’t ship it. I will see if I can re-cancel the order. I still want the product, I just don’t know why it was shipped, I thought you don’t want sell it anymore.
Nov 29Reply
sunkaiwen
sunkaiwen @sugarad I will ask the support to see if I can continue the order. Because on my side, the App send me an email saying they remind you to ship it, and I didn’t receive an email saying this item was shipped, so I thought you haven’t shipped it yet.
Nov 29Reply
sugarad
sugarad @sunkaiwen oh I see! Sorry! It was mailed a week ago now but is not tracking. It’s happened once to me before. I’m in Ontario so I imagine youll be getting the item this week.
Nov 29Reply
sunkaiwen
sunkaiwen @sugarad Ok, this is also a first time for me, I purchased a few things before and mailed something out too, but usually I received emails said “ the item is shipped” within a day after me or the seller drop it to the mailbox office. This time, I only receive email said “Poshmark remind the seller to ship the item, and you can cancel the item if they don’t ship it in 7 days”. So, I thought you prefer not to sell it anymore or something else.
Nov 29Reply
sugarad
sugarad @sunkaiwen I totally understand. I’m sure they’ll be able to fix the problem and yeah it should be this week that you receive it. I’ve sold probably 100 things on here now and this is the second time this has happened. Thankfully it is rare!
Nov 29Reply
sunkaiwen
sunkaiwen So you mean the item is on the way to me, right? Because Usually if you mail it out, I have paid for the tracked shipping, so it should be trackable. Do you have the tracking number? So I can contact the support team saying this item is on the way to me and I want to continue this order.
Nov 29Reply
sugarad
sugarad @sunkaiwen yes it was mailed last Sunday. Dropped in the mail box with the shipping label provided to me by Poshmark. It’s just not tracking so it hasn’t been scanned along the way to you
Nov 29Reply
sunkaiwen
sunkaiwen @sugarad ok, I left message saying I want to continue the order with the support team already, and waiting for them to get back to me. I am sorry, this is also the first time I encountered this situation. I will let you know when they get back to me.
Nov 29Reply
sugarad
sugarad @sunkaiwen Thanks so much. Hopefully it won’t happen again! It makes me anxious as well!
Nov 29Reply
sunkaiwen
sunkaiwen @sugarad yes, I know. We don’t earn a lot from the stuff we sell, and I don’t want to make it hard for you. Sorry, at first I thought with the policy, the cancel order button was grey, so I shouldn’t be able to cancel if the item is shipped. But it was successful, so I assume it was not shipped.
Nov 29Reply
sugarad
sugarad @sunkaiwen yeah they need to change that. Pending shipment scan means it has been mailed but was not scanned yet. It’s out of the seller’s hands at that point though so shouldn’t be able to cancel the order. That’s poshmark’s fault
Nov 29Reply
sunkaiwen
sunkaiwen @sugarad hello,this is the email content I got back from the support team: Hi there, Thank you for writing in! We deeply apologize for any confusion. We do not see that this order has been scanned into the CA Post system and your refund has already started processing. We kindly ask that you have the seller reach out to us if they are experiencing issues wit the tracking of their order.” Could you please reach out to them to fix the issue?
Nov 30Reply
sugarad
sugarad @sunkaiwen I have contacted them and am awaiting a response. If you receive the item this week please contact them again for me please indicating you received it
Nov 30Reply
sunkaiwen
sunkaiwen @sugarad ok, I will do that. But maybe you want to contact the Canada Post to see why they take the stuff but not scan it. I will definitely keep you update if I receive the item.
Dec 01Reply
sugarad
sugarad @sunkaiwen Thank you! I’ll contact Canada post about it if it doesn’t get to you this week
Dec 01Reply
sunkaiwen
sunkaiwen @sugarad I received the item. It shipped to my home today. I really like it. Thanks. I hope you got your income for this item~
Dec 03Reply
sugarad
sugarad @sunkaiwen Glad you received it. Please let Poshmark know as welll. Thanks!
Dec 04Reply
sunkaiwen
sunkaiwen @sugarad yes, they know already. Have a nice day!
Dec 04Reply
sugarad
sugarad @sunkaiwen thanks! You as well! Enjoy the cleanser!
Dec 04Reply
heybigspender99
heybigspender99 💁‍♀️Hey girl, I noticed that we have similar likes so I wanted to invite you to come check out my Aritzia sale this weekend 🌟 I also carry other brands like lululemon, Zara, Levi’s, adidas, Free People, Michael Kors, Babaton and more! Bundle 3 or more items and I’ll send you a discounted offer 🛍 Take care and stay safe😊✌️
Feb 05Reply
mika2565
mika2565 Hi 🙋‍ Just dropping by that to say Hi and invite you to kindly check out my closet when you get a chance 😊
Mar 05Reply
zheshu
zheshu Hello, did you see my comments?
Jan 09Reply

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sunkaiwen

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About the seller

sunkaiwen

@sunkaiwen

Last Active: Dec 06

Saskatoon, SK
View Closet

25

Listings

5+

Sold Listings

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Avg. Ship time

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