Zapp! The Lightning of Empowerment by William C. Byham, PhD with Jeff Cox

Zapp! The Lightning of Empowerment: How to Improve Quality, Productivity, and Employee Satisfaction Paperback (Softcover) - 212 Pages 📚Publisher: ‎ Ballantine Books; Revised Edition (February 1998).📚 CONDITION: Excellent pre-owned condition. No visible tears, flaws, highlighting, or writing. 📏 DIMENSIONS (in inches): 5.1 x 0.5 x 8 inches.📏 📷Please note that the colors in the pictures may vary slightly due to differences in color profiles, close-up shots, or lighting conditions.📷 📦Ships same or next business day. Bundle with other items from my closet for the best deal!📦 Tags: empowerment, motivational book, responsibility, acknowledgment, creativity, "own" your job, successful managers of tomorrow.