Excellent condition, lovingly used. This is from my days I worked at Starbucks HQ in Seattle. Such a great mug that's great for travel, office or home. No chips, dents or cracks, the rubber around the lid is coffee stained, could be used as is or you can replace it. Its a fantastic mug, but I just have so much and am slowly listing. I have other Sbux mugs in my closet, bundle and save. I estimate this is 12-14oz, but not exactly sure. No smoking, no pets home.