This bag has never been used, in perfect condition. Not a scratch or flaw of any kind. It's beautiful and classic. 🌷Please note this bag does not come with the charms, they are shown for styling ideas. Comes with the detachable strap and a dust bag. The dust bag is not coach branded. Beautiful gray interior matches the gray leather handles on this bag. Gold & gunmetal hardware on satchel, detachable strap has gunmetal hardware. Color is chalk with snakeskin detailing. Chalk is a beautiful off-white color. Not quite cream, but not stark white. this gorgeous bag is brand new without tag. Smooth leather with genuine snakeskin details Inside zip and multifunction pockets Zip closure, fabric lining Side snap pockets Handles with 5 3/4" drop Detachable strap with 21 1/2" drop for shoulder or crossbody Editor's Notes The Dreamer is our new take-everywhere bag, inspired by the endless possibilities of New York City. Crafted in smooth leather with snakeskin trim, the generously proportioned 36 features a three-compartment design, modern hardware and a Signature charm. Thank you for checking out my closet and let me know if you have any questions!