Meet your Posher, Alicia
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Hi! I'm Alicia. Some of my favorite brands are Louis Vuitton, Michael Kors, Tory Burch, J. Crew, and Coach. Thanks for stopping by! Feel free to leave me a comment so that I can check out your closet too. :)
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18 Comments
ecaruso895
Alicia you recently purchased my listing of the black & white skirt and jacket. Upon further review it looks like the skirt was altered and pleats were put in to make it a smaller size. I didn’t realize until I went to box it up. I didn’t want you to be disappointed if it didn’t fit. If you still would like it that is great but I didn’t want to mislead you. Thanks.
aliciaharden452
@ecaruso895 well I hope the bottom fits. I have some boobs but I mainly wanted the skirt.
ecaruso895
@aliciaharden452 ok I will ship today. If it doesn’t work out please let me know. I don’t want you to be disappointed. Thanks
aliciaharden452
Thank you so much! I really appreciate you for being so honest and understanding!
vanessa222
Had you shared that you wanted the dress for a cruise I would have expedited the shipping. Instead you chose not to share this detail. The dress was shipped within the timeframe of Poshmark’s shipping guidelines.
vanessa222
When you requested the order be canceled and I let you know it had been shipped, you also neglected to share the information about wanting it for a cruise. You received a brand new dress for $15 and a complimentary gift.
vanessa222
Feel free to return the dress. I will gladly take it back and refund your money since your cruise is over.
vanessa222
Providing a poor rating when I did nothing wrong is not very Posh friendly.
aliciaharden452
@vanessa222 I am sorry I couldn’t give you a higher rating. I was very disappointed. I just can only rate on how I feel. No need a for a refund.
vanessa222
@aliciaharden452 how you feel and accuracy of feedback are two different things. Again, you should have communicated your need to have the dress more expeditiously than what Poshmark provides for. Perhaps in the future in order to avoid sellers being criticized due to your lack of communication, advising sellers of your unique needs would be a good idea.
aliciaharden452
@vanessa222 I can rate my service with your closet anyway a choose! My order was NOT shipped until I asked for a refund. Personal I believe you just forgot about my order. It also is unprofessional of you to be going back and forth with me. Your running a business and your consumer you should want them to be pleased. I could have let you know what I was doing, but I choose not to do that. You should just apologized! Nothing else needed to have been said!
vanessa222
@aliciaharden452 absolutely not unprofessional to defend my business. Your item was shipped and tracking by the time you sent your message. As a consumer your actions and feedback are irresponsible. Check my history. No problems with anyone. I had a purchase made Saturday night and it was shipped this morning. You’re welcome for the free gift, great deal, and appropriate shipping time. Take care and I hope others recognize the risk when working with Poshers who are disingenuous.
aliciaharden452
@vanessa222 no ma’am!! I order the dress on March 20 and it was shipped on the 26. I contacted posh on the 25 requesting a refund. Posh asked me to contact seller. So I contacted you then you shipped it. What took 6 days to do?!!
vanessa222
@aliciaharden452 I was on a cruise.
aliciaharden452
@vanessa222 oh you was on vacation? I am sorry I understand in that case. I will go back a redo my rating. I just don’t like feeling like I was blowed off!!
vanessa222
@aliciaharden452 not a chance. I would never. I do take this seriously and, like you, I would have loved the opportunity to chat prior to getting hit with 3 stars. I am a people person and a girl’s girl who loves a pretty dress and great deal!
vanessa222
@aliciaharden452 Let’s smile and enjoy our learning and applaud our strong woman personalities! I appreciate our conversation and happy we can both walk away feeling better. 😊
vanessa222
@aliciaharden452 and I am sorry you didn’t have the dress for your cruise... that just means you need to book another cruise! 😉🛳
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