Meet your Posher, Amy
US$0
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Hi! I'm Amy. Some of my favorite brands are J. Crew and 7 For All Mankind. Thanks for stopping by! Feel free to leave me a comment so that I can check out your closet too. :)
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grateful_times
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28 Comments
kirstenkosack
Welcome to Poshmark! Following and wishing you great success.
alphabethanger
Hi Amy!
Thank you very much for your purchase! It will be shipped today ! 😊
meme59
I purchased a Corky’s little girl’s coat from you and haven’t received it yet. Tracking states that a delivery was attempted. I found a note in my mailbox from the mailman that says I owe $20+ for additional postage because the item shipped was in the wrong kind of box. I have no idea if this was the coat or not, just trying to retrace steps on my recent purchases. Is there any way for you to research this on your end by chance?
agreen2525
@meme59 Hi--I'm sorry you're having trouble. The update on my end says "Delivery Attempted - No Access To Delivery Location, November 14, 2019, 1:38 pm, CALEDONIA, MI, 49316". The coat was shipped in a USPS Priority box with the priority label provided by Poshmark, so there should not be any problem with postage. Please contact your local post office and see what they can tell you. Keep me posted! I don't know what I can do from here, but again I'm sorry you're having trouble!
meme59
@agreen2525 Thanks for your response! I’ve been in Florida and just returned yesterday to the note about postage due. Here’s what it says: “postage was only paid for Priority but sent in Priority Express box which costs more...$20.65 due” Should I contact Poshmark customer service? I really don’t want to pay $20 for a $12 coat😂
agreen2525
Hmmm sounds like there was a mix up on my end--so sorry! Can you request the post office return to sender? Then I'll fix it up properly. I don't want to spend another $20 on a $12 coat either!! I'm so sorry about this!
meme59
@agreen2525 yes, I can do that...hoping you don’t have to pay the shipping to get it back. Is there anyway that Poshmark can eat the cost of this unknown error?? Is your return address on the package??
meme59
Please don’t fret about this! I am in no hurry to get the coat...truly.
agreen2525
Ok! I will contact Poshmark and ask for their advice. Stand by!
meme59
@agreen2525 I stopped by my local post office after work today and I’m afraid that I don’t have good news to report. I saw the package and it is indeed from you. I have until tomorrow before they return the package to you. They will not release the package back to you without receiving the $20.65 due😩 I, too, contacted Poshmark customer service last eve and have not heard back yet. It’s my hope that they will cover the cost of the error as good customer service🤞
meme59
I heard from Poshmark and while I’m not thrilled with their solution, I’m not sure where else to turn. They want me to pay the additional postage, I need to provide a paid receipt to them and they’ll offer me a Poshmark credit for future use. Have you heard something different from them? This whole process has become very wearing and I a little bit feel as if I’m being penalized for something that happened out of my control...
agreen2525
Oh no! Poshmark told me to have you return to sender--sounds like the USPS will not cooperate with that. I am so sorry about this. I'm going to contact Poshmark again with the additional info you obtained and see if I can pay the additional postage and maybe Poshmark will credit me. I'm on here all the time, so if they credit my account it's totally fine. I'm going to see if I can get someone on the phone later this morning and I'll get back to you asap.
agreen2525
I cannot apologize enough for this--it was completely my fault and you have gone above and beyond to help find a solution. I really appreciate how understanding you have been. If it's any consolation at all...the coat is super adorable. We're going to resolve this!
meme59
@agreen2525 Thank you! I truly appreciate your efforts. I will call my post office this morning and ask for them to hold the package a little longer.
agreen2525
Ok, Poshmark says they'll credit me if I pay the extra expense, so go ahead and have your post office return the package to me and I'll reship it--properly this time!! I'm so, so sorry for all this run around.
meme59
@agreen2525 I’ll call my post office in the morning! I appreciate your willingness to make an honest mistake right...I really do!! I already have a large store credit with Land’s End that I’m going to have a hard time using. While I’m sure that I would use a Poshmark credit, I much prefer paying at the time of purchase. You have been super to work with. Thank you so much!
meme59
Just spoke to my post office. Although I had requested that they hold the package for a few days, one of the employees did not see the note and sent it back yesterday. Just wanted you to know it is in transit. Again, thanks for your diligence and flexibility. I truly appreciate it!!
agreen2525
Guess what landed on my doorstep this afternoon! As soon as Poshmark generates a new label for me I'll get it back in the mail for you. :)
agreen2525
No one asked me for additional postage either...what a sensible postal service we have...(insert eye roll here!)
meme59
@agreen2525 Oh yay!! I’m glad the package arrived safe and sound back to you! Yes, I’m beginning to think the USPS is NOT the sharpest tool in the shed! LOL
meme59
Hi and happy Thanksgiving! Just wanted to check in to get an update on the status of the coat?
agreen2525
Hi! I'm sorry I totally forgot to update you--I resent it on 11/24. It should be there any day now!
meme59
@agreen2525 💃💃 thanks!
theeleganthippy
Hi Amy, thank you for liking the Eddie green dress. I’m moving house soon so I’m offering good deals to likers.
This is a new dress. No flaws. Very cute. No pressure, just wanted to let you know why the low deal:0) Thanks for stopping by
nickchilds13
Hey I saw you liked my vest and I just wanted to let you know I should be able to ship tomorrow!
krissyany
@agreen2525 Hi, my posh friend. I think sharing will bring us good luck. I sell the cute and pretty stuff. Hope you get a great success here.
mylovejewelry
@agreen2525 Hi! Your closet is great. I would like to share your listings to my friends. Mine also looks fabulous! :)
cutehosiery
@agreen2525 Hey,there. I think you did a good job. Your closet is so exciting. Hope your business is doing better and better. Share your listings. Good luck.
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