Meet your Posher, Andrew
US$0
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Hi! I'm Andrew. Thanks for stopping by! Feel free to leave me a comment so that I can check out your closet too. :)
Shipping/Discount
11 Comments
lilylovelive
I am so sorry Andie! I will get this straightened out!!
andie294
@lilylovelive hi lily, what can we do to fix this?
lilylovelive
@andie294 I contacted poshmark and explained the situation, I will keep you posted!
andie294
@lilylovelive ok. I understand that mistakes happen. I am going out of the country on Saturday the 10th of February and bought these for that trip. If they aren’t able to be here by then I would need to consider ordering another pair today or tomorrow so that they get here in time. I’m still happy to accept yours if they can be here by then. Thank you!!! :)
lilylovelive
@andie294 thank you for being so understanding. I feel terrible. I am assuming that the women who purchased that bag has your sandals. I have reached out to her but have not heard back
lilylovelive
I am responding now, here is what posh just sent to me
Thank you for letting our team know. Can you please let us know if you swapped two orders with each other or did you duplicate a shipping label from one of your previous sales? We recommend having your buyer who receives the incorrect order to reach out to us directly.
Additionally, please share the order number and other relevant details with us so that we may better assist you. Rest assured, we do have a policy in place to help.
lilylovelive
Thank you for taking the time to reach out to us! We see that order Longchamp large shopper periwinkle has been swapped with Men's 12 black chaco. When two orders have been swapped we ask each buyer to forward the items to one another. At this time, we have proceeded to issue your buyers with prepaid swapped shipping labels to quickly resolve this hiccup.
lilylovelive
Did you get the swap label?
andie294
@lilylovelive Hi Lily, yes I did. I don’t have a printer but I’m gonna try to find a way to get it printed today. Hopefully the other seller will do the same
lilylovelive
@andie294 okay great. I will keep you posted on any updates I receive!
laurenquick
Hi andie I shipped your shorts yesterday! Just wanted to let you know they’re on the way, thanks!!
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