Meet your Posher, Becca
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Hi! I'm Becca. Thanks for stopping by! Feel free to leave me a comment so that I can check out your closet too. :)
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hillaryshouston
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31 Comments
harveyharvey
Welcome to Poshmark! If you have any questions please let me know. 🛍🎀
leesirene
Welcome to Poshmark! 🤗 Let the addiction begin!
hillaryshouston
Hi I'm Hillary one of the Poshmark Mentors I'm here to help you learn the ropes. So if you have any questions just tag me like this @hillaryshouston and ask away. I'll do my best to help you build your dream closet and coach you on how to turn followers into shoppers and shoppers into buyers. Xoxo 💋 Hillary Marek from Hillary's of Houston Vintage Boutique
beccaboo84
@hillaryshouston I just received a floral dress in the mail and it is way too tight and short. Super cute but seller said to knees and it's not. Do I just turn around and resell it?
hillaryshouston
@beccaboo84 well there are a few options you have. I personally have a return policy that I offer that I will let the buyer swap out the item for anything in the store IF they let me know before leaving negative feedback. The only stipulation is they pay return shipping. Most reputable sellers have similar policies. Have you tried to talk to the seller? Communication is key on here. (Continued)
hillaryshouston
@beccaboo84 unfortunately for every 10 honest sellers your gonna find one hustler or scam artists. Such is life anywhere though I suppose. If you feel you were intentionally mislead and the seller is like oh well not my problem then you can file a claim against her and Poshmark will intervene. To do this go to your dashboard and click MY PURCHASES then click PROBLEM and explain what happened. They may refund your money.
hillaryshouston
@beccaboo84 the last option is to resell it but if someone is being misleading in there posts you really should call them out on it and let them know that is not how Poshmark works. Try to talk to the seller directly first and if they offer no viable alternative let me know and I will help you get it settled. Did any of this help? Lmk xoxo 💋 Hillary Marek
beccaboo84
@hillaryshouston thx or your help. I'm just going to give it to a friend locally.
I am curious about if someone has put my stuff in a bundle but I'm not getting a notification on offer. Then someone else makes an offer?!
hillaryshouston
Lol yeah that one threw me off too at first. @beccaboo84 the bundle button acts like a bookmark would to save a tab on your PC. The party hosts use it to pick out the items that they want to feature as a Host Pick so when the party starts they can just quickly put up the HP items.
hillaryshouston
@beccaboo84 so depending on who bookmarked / bundled it if they are a party hosts then congratulations you might be up for a HP!
hillaryshouston
@beccaboo84 if you have an offer by all means yes accept it. the likelihood of selling a bundle is hit or miss.
beccaboo84
@hillaryshouston what do I do if someone has commented on an item they want but it's been a day and still for sale? Can I go ahead and buy them?
hillaryshouston
@beccaboo84 you're such a sweetie I love you to bits lol most people don't care about courtesy you're one of a kind kiddo. The proper thing to do is tag the person who wants it and the seller in the same comment and ask if it is still available. If the seller says yes then buy it. But since you don't know if they have a previous arrangement like a bundle or trade, it's always best to ask first.
beccaboo84
@hillaryshouston if someone wants a bundle but already bought one other item this morning. Is it too late to combine shipping? Do I create a bundle for them or do they do it and make an offer?
hillaryshouston
@beccaboo84 if it was done this morning the buyer can go to her dashboard and under "my purchases" click cancel order. Or you can do it under my sales then have her redo the whole order with all the items the money releases back in the account instantly.
beccaboo84
@hillaryshouston thanks! Can I bundle 3 items together under one listing for someone or will that cause issues w poshmart sending a large enough package for them? Do they need to stay separate and I just lower the price for the bundle??
hillaryshouston
@beccaboo84 oh and congratulations on your kickass sales girlfriend!!! I'm proud of you. You can always tell who will be successful and really excel here by the interest they show in learning how to do things the right way the first time and knowing when to ask for guidance is the markings of a great leader. 😉 I expect big things from you as you progress here and in life. BIG!
beccaboo84
@hillaryshouston is there a way to private message you about a question? Or can everyone see our messages on here?
hillaryshouston
@beccaboo84 do you have FB msgr my username is Facebook.com /Holliwoods hmu on FB
prrtynpink
I absolutely LOVE your closet's layout and the cover shots! If you find anything you like in my closet feel free to let me know, I’m having 50% off bundles of clothing and/or jewelry!
beccaboo84
@hillaryshouston help me please!! I messed up and switched 2 dresses to the wrong ladies. Crap! I feel terrible! What do I do? I will pay for the shipping to fix it!
hillaryshouston
@beccaboo84 OK relax I did the same thing once. Contact each lady separately and ask them if you can offer a store credit towards a future item if you can email a copy of the label and have her put it on the package and ship it to the other girl at her earliest convenience.
hillaryshouston
@beccaboo84 or you can make a separate listing on here and just put a picture that says sorry or something then tag them both and be 100% honest and tell them they can swap packages or return to sender and then you can resend it to the correct address OR you can tell them to keep the dress and you will refund the money for it and they can work it out if they want to trade with each other.
hillaryshouston
@beccaboo84 the biggest thing that you can do is start by being honest and upfront about it and offer an incentive to the buyers so they are less likely to give you bad feedback and more likely to work with you to get it sorted out. When I did it I gave the girl $20 store credit and she was happy to help.
beccaboo84
@hillaryshouston In regards to the swap issue, one lady quickly sent her dress to the other and I guess the other lady took 2-3 days to send hers to the other lady. By the time she sent it, the other lady had given up waiting and cancelled her order it looks like. I messaged her and told her that it was out of my control at this point. Will she get a refund even though she has the dress?Am I going to get penalized cuz the lady delayed in sending her dress?
hillaryshouston
@beccaboo84 in all honesty. Yes. I hate to say that but it'd one of the Poshmark pitfalls. You have to put a lot of faith in people to do the right thing. Sometimes that faith is misguided and we get screwed. Every real store has these things happen too. At least you don't have to worry about shoplifters lol
hillaryshouston
@beccaboo84 communication is key! And although Poshmark is limited on what they can enforce there are other ways to get a person to return your merchandise. But I would attempt to make every effort to talk them into mailing it back before taking extreme measures.
beccaboo84
@hillaryshouston I have a buyer that wants a dress but NEEDS it to be guaranteed by Saturday. How can I upgrade shipping? She's willing to pay more for it.
hillaryshouston
@beccaboo84 you can add postage for weight but not speed.
purplearies
@beccaboo84 Hi I'm Kia ! I would love for you to check out my closet when you get a chance 😊💞
beautystylist13
Hello😊 happy poshing!!! Welcome to my closet 🤗if you see something you like you can always send me an offer💐and if you have any question please don’t hesitate to ask❤️thank you🌹
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