Meet your Posher, C
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Hi! I'm C. Thanks for stopping by! Feel free to leave me a comment so that I can check out your closet too. :)
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9 Comments
ested22
i'm selling patagonia if intrested!!!
Jan 04Reply
jslsrl80
Hey girl I just sent a message to customer service about the purple sweater. You can keep the sweater, I apologize. And They are going to give you a refund because I don’t have the other shirt. And you want have to worry about sending anything back.
Jan 21Reply
jslsrl80
This was one of my daughters sells/order and she is in college. I honestly didn’t pay too much attention to it. When i saw the picture and told her a purple sweater had sold, this is what she grabbed out of her closet when she was here on break. This item had been posted on here for so long.
Jan 21Reply
jslsrl80
But I looked and don’t see the other shirt in her closet. So I called her at school, and she said that she didn’t have it. So I just wanted to make sure you was issued your refund and no inconvenience. Thanks so much.
Jan 21Reply
leeseylou
@jslsrl80 thank you for letting me know! I understand the confusion; it happens. No worries!
Jan 22Reply
leeseylou
@jslsrl80 I received this email from customer service. You need to respond on our original correspondence about the issue and direct them to give a full refund, otherwise I will need to ship it back. Here is the email:
Hello there,
Jan 22Reply
leeseylou
@jslsrl80 Thank you for reaching out to us. We understand that you have correspondence from the seller that tells you to receive a refund and keep the item you received. Unfortunately, Poshmark is unable to complete this request as the seller has not directly communicated with us or given us explicit direction to cancel the order for a full refund.
Jan 22Reply
leeseylou
@jslsrl80 At this time, we kindly request that you ship the incorrect item back to the seller for a full refund. Failure to do so within the required timeframe will result in the sellers earnings being released and a return that is no longer available. We apologize greatly as we know that this was not your fault and is inconvenient for you.
Jan 22Reply
leeseylou
@jslsrl80 As a courtesy, we have attached the return label to this email. Once the item is delivered to the seller, our system will move forward with providing you with a full refund. Thank you for understanding.
Best,
Calixto
Jan 22Reply
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