Meet your Posher, Cindy
US$0
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Hi! I'm Cindy. Some of my favorite brands are Chico's, Soma, Spartina and Vionic. Thanks for stopping by! Feel free to leave me a comment so that I can check out your closet too. :)
Shipping/Discount
26 Comments
amashburn1
Please contact me my ring was not the size ordered.
laycin
@amashburn1
Hi, I’m sorry you didn’t receive the correct size. Which size did you order?
Condy
amashburn1
Hi I ordered a 7 but received a 5
laycin
@amashburn1
I’m so sorry about that. I sold a size 5 in the exact same ring the same day. I’m thinking I may have mixed them up but haven’t heard from the other buyer yet. I will contact her. I can send you out a size 7 tomorrow. Is there anyway you can send the size 5 back to me? Cindy
amashburn1
Yes it is going out today
laycin
@amashburn1
Thank you. I am assuming you are just sending the ring out and not the stones. I can mail out the ring tomorrow but wanted to check to make sure you didn’t mail the stones back. If you could just let me know then I will know whether to include the stones or just the ring
amashburn1
I sent stones and all
laycin
@amashburn1
Ok
taytaytoe
Hi Cindy!! Purchased an interchangeable ring in Jan. Is there anyway you can reach out to me to answer a question? Thank you!!
laycin
@taytaytoe
Hello, certainly what can I help you with?
taytaytoe
@laycin A friend asked me to order the ring for her. She messaged me this morning and said that it broke in half. Asked if I could reach out to you to see if you would replace it. I told her I would ask. She did send me a picture, but I’m not sure how to send it to you.
laycin
@taytaytoe
I'm sorry that this has happened. I have never had a ring break in half before. I wonder if she is putting the stones in wrong. To put a stone in, they need snapped in from the underside of the ring.This avoids the top of the ring from separating. When removing the stone, it needs to be pushed from the top and have the stone pop out on the underside. This is easiest way to explain. I can replace it for her with no problem.She just needs to make sure she puts it in and out correctly.
taytaytoe
I will forward this info to her and thank you!! What do you need from me to replace it?
laycin
@taytaytoe
I just need the address to mail it to. Will need to confirm the exact ring and size. I show a size 7 and is it the on with the rhinestones on each side of the stone.
taytaytoe
@laycin that’s the one. And the same address, if you can see it. She said thank you so much!!
laycin
@taytaytoe
Ok, I will send that ring out. I don’t have the mailing information. Including the name to address the envelope to. Could you forward the information about putting the stone in and out. Again, I’m sorry this happened.
Cindy
taytaytoe
@laycin is there a way I can send it privately? I’m not sure how to do that. And I let her know how to put the stone in and out.
laycin
@taytaytoe
I’m not sure how to have you do that. I tried to send a message to you but you information is not available on your sale.
taytaytoe
@laycin my username at the g mail is a way to contact if you’re comfortable with that.
disneygurl2u
@laycin you are a seller here. Please respond about the broken necklace that you sent me in the claim that I filed. Do you not see a moral obligation to respond?
disneygurl2u
@laycin if I was the seller and there has been times that buyers filed claims on things that I sold to them, I always respond as I feel morally obligated. It also has to do with being honest.
laycin
@disneygurl2u
I responded to the claim this morning.I had a my sister in law passed away and I have not even looked at postmark or my email since until last night.The necklace was not broken when I sent it.I took great care in packing it in tissue & it wasn’t in 2 bags as you said.I packed the earring set in a baggie lying on top.I won’t discount the necklace as I have much I paid much more for it than I sold it for.I think that we should just cancel the transaction.Please send all things back.
disneygurl2u
@laycin I am so sorry to hear about a loved one passed away, I appreciate your reply
disneygurl2u
@laycin I have no idea how it broke in the mail. If I could find the metal piece that holds the necklace together, I would love to fix it. Very strange. The necklace is beautiful. Yes you packages all the items carefully. Sorry for having to file a claim at a stressful time. I could understand that this is the least thing you want at this time. But thank you for replying.
laycin
Thank you for your understanding. I don't have a metal piece and I have no idea how it is broken. Have you checked in all the packaging to see if the piece you are referring to could be in there?
disneygurl2u
@laycin I do not know why Poshmark is taking so long to resolve the claim. I hope the do soon. I can understand that it is a busy time with Christmas approaching. But wow! They should see that you accepted the return. 😲
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