Meet your Posher, Denesia
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Hi! I'm Denesia. Some of my favorite brands are MAC Cosmetics, Free People, adidas, Banana Republic, and Express. Thanks for stopping by! Feel free to leave me a comment so that I can check out your closet too. :)
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saramorgan2018
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18 Comments
sequinstiletto
Welcome to Posh! Please let me know if I can help at all!! ✨💐✨
diegoandsammi
🎉Welcome to PoshMark🎉
My name is Stefani & I am a PoshMark Ambassador. Please check out the “Your Guide to PoshMark” & “Frequency Asked Questions” & free to ask me any questions!
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🌟Check out my closet & have fun PoshMarking🛍
mljinks
HI Denesia. Last week I purchased the Tulle M Pink Wool Blend coat and today received a package that contained a Girls Justice Pink Puffer Jacket. What is the best way to get this switched? Thank you.
deneartis
@mljinks I'm so sorry I have been trying to figure out how to contact you since last week. Postmark says you have to start the return on your end before I can send you the correct coat. They won't issue me a new label yet. Again I'm sorry.
mljinks
Ok - I will work on that tomorrow. I was so excited and so impressed it got here so quickly!! Thank you!
mljinks
Hi! I have printed the label and am shipping back the Justice coat today. Are you also able to go ahead and ship out the Tulle jacket? Thanks!
deneartis
@mljinks yes I can, let me find out how postmark wants me to do it. We'll I just need the label, I'll keep you informed.
mljinks
Hi. Just wanted to touch base and see if you had been able to ship the jacket. I got the Justice one out yesterday. Thanks and have a great weekend.
deneartis
@mljinks hello, my hands are tied because postmark sent me an email saying I have to wait till I receive the coat from u then they refund you then I guess they will give me a label. Once I get the package I will gladly send the coat, but I have to wait for postmark to get your address. So I'm waiting, soon as I get it I will let you know 😊
mljinks
well that stinks.. had very much wanted it for weekend plans. understand your hands are tied. thank you
deneartis
@mljinks I haven't forgotten.. still waiting on the coat. I've learned my lesson because this process is taking too long. I wish I could call and speak to someone at postmark directly!
mljinks
@deneartis that’s concerning as I thought it was 2day mail.
deneartis
@mljinks everything else I have sold arrives quick but I guess this return situation is different.
mljinks
@deneartis - thanks for keeping me posted!!
deneartis
@mljinks hello I just received the coat in the mail yesterday I have the new coat boxed up and ready to go but I need a poshmark label ,did they refund you? Because I'm thinking you have to repurchase it. I did send an email inquiry to poshmark for further assistance I'm waiting on a response
mljinks
@deneartis - It’s still marked as sold so I can’t purchase again. They have issued refund bu twill take 12-14 days. Will you let me know if you hear back from your email.
deneartis
@mljinks sorry for the late reply had a busy couple of days. Postmark has not responded to me I don't understand why they handle refunds/returns like this. It's totally unacceptable to me! I will try to contact them another way and see what happens.
deneartis
Hello, I just relisted coat since poshmark never responded 😐
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