Meet your Posher, Ellen
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Hi! I'm Ellen. I'm from Austin and some of my favorite brands are Michael Kors, Miss Me and Nike. Thanks for stopping by! Feel free to leave me a comment so that I can check out your closet too. :)
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11 Comments
janiegonzalez
Hi ma’am. This is Janie. I just got the KS earrings and one of the hooks is broken.
ellennschneider
@janiegonzalez oh no! I am so sorry! When I put it in the mail it was not broken. I am unsure how to resolve this issue!
janiegonzalez
@ellennschneider I called a store that sells KS. They don’t sell the hooks by themselves. They sell kits. I guess I’ll keep looking for one
ellennschneider
@janiegonzalez I can notify poshmark and see what their best idea is! I am so sorry. How did it break?
janiegonzalez
@ellennschneider I don’t know. When I open the envelope the little tip was off of the hook so it’s like the tip the hook and the earring. Three pieces.
janiegonzalez
I want to send you a pic but here it doesn’t let me.
ellennschneider
@janiegonzalez hmm it was all in one piece. I am looking online for earring hooks as well and will see what I can find. I feel terrible!
ellennschneider
@janiegonzalez if you’d like to email me, feel free! ellen.baa.2016@gmail.com
janiegonzalez
@ellennschneider oh don’t. It’ll be ok. I love them. We’ll get it straighten out.
ellennschneider
@janiegonzalez I have contact Poshmark and Kendra to see what they suggest! Will get back with you ASAP
janiegonzalez
@ellennschneider did you get the picture
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