Meet your Posher, Francesca
US$0
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Hi! I'm Francesca. Some of my favorite brands are Free People, Michael Kors, and Coach. Thanks for stopping by! Feel free to leave me a comment so that I can check out your closet too. :)
Shipping/Discount
17 Comments
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armcharms
@fran114 I just realized that I sent the wrong item out to you today. I got my package is mixed up. I am so sorry😞. I have contacted Poshmark to determine what I should do. I am going to do whatever I can to get the correct item out as soon as possible. Again, I'm so very very sorry for this mistake. I think I'm a little overwhelmed from my family emergency . I will be waiting to hear back from Poshmark. I will get this to you as soon as possible.
Jun 13Reply
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armcharms
I will send the correct giraffe top out tomorrow at my own expense. I have never done this before and I feel horrible! PoshMark will probably send you a return label as soon as they receive my email in the morning. I feel so horrible but please don't worry I will send it out in the morning. Thank you so much 😊
Jun 13Reply
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armcharms
May I please get your approval to resend the correct item before doing so? Thanks so much 😎
Jun 13Reply
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armcharms
Poshmark Orders you to contact them so they may send you a return label. I have informed them of my error and that is what they have requested of you so I may send you the correct item. Again I am deeply apologetic for this inconvenience I may have caused. Please let me know that you've received this message. I've been trying to get in touch with you.
Jun 13Reply
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fran114
Hi, I'm sorry I haven't seen these messages. I just received that package and informed Poshmark of the error. I am waiting on them to send me the return label so I can get that back to you.
Thank you for the apologies, I hope everything is looking up in regards to your family emergency.
Thank you
Jun 15Reply
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armcharms
@fran114 Thanks so much for your concern and understanding. I informed them of the error immediately and was hoping you would see this. As soon as you send that back to me I will then return the correct item ( so sorry) immediately 😊
Jun 15Reply
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fran114
Hey just wanted to update you that I am still waiting on them to respond to my email and send me the return label. I sent another email as well. I hope they respond back soon.
Jun 15Reply
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fran114
Hi, I just took it to the post office so you should receive it by early next week!
Jun 17Reply
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fran114
@armcharms
Jun 18Reply
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armcharms
@fran114 I have emailed Poshmark and asked if they will re-issue a shipping label to send the correct item. I'm not sure if you have to repurchase so I'm waiting to hear. Again, I'm so sorry for all of this. I have never done anything like this before ever! I'm so embarrassed/disappointed in myself that you may have gotten the wrong impression from me or Poshmark. I will update you ASAP😞
Jun 18Reply
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fran114
Yes I believe I have to wait for my refund, and buy it again. It seems like they will automatically refund me the money once you receive it. I don't think poshamrk does "exchanges" unfortunately. @armcharms
Jun 18Reply
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armcharms
@fran114 yes that's what we'll do. I will re-add it to the listing to make your size available again. I won't do that until I know we're in the clear and you've got your refund. Again, thank you so much for your understanding in this inconvenient matter👍
Jun 18Reply
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fran114
Ok yes. Hopefully you receive the package soon! @armcharms
Jun 19Reply
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armcharms
I added it back to the inventory so you may now purchase again! I promise, you'll get it this time LOL😎😎
Jun 20Reply
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fran114
Haha, thank you! @armcharms
Jun 20Reply
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fran114
I love the shirt!! And you're so sweet to give me an extra gift! Really appreciate it :) thank you so much! Hope everything is well! @armcharms
Jun 22Reply
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armcharms
@fran114 i'm so very happy that you're pleased! I'm glad you finally got it! Enjoy! All the best, Nancy.
Jun 22Reply
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