Meet your Posher, GiGi
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Hi! I'm GiGi. My style is boho, artsy and a lil punk rock. I ๐ค vintage and vintage-inspired looks and jewelry. My curated closet is full of unique, high quality pieces for you. Thanks for stopping by! ๐ค๐ค๐ค
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sd_diamondstore
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36 Comments
evergarden
Welcome to the poshmark family! I hope you find success whether you are here to resale or purchase new items~ :)
gigi_di
@modishracoon Thank you, looking forward!! ๐
evergarden
@gigi_di๐โ
calikarla
๐๐ผHi GiGi! Thank you๐๐ผso much for shopping my closet!!!๐๐ฅฐ๐๐๐ I will be shipping your item out ASAP! Have a great day!โ๏ธ๐บ๐ธ๐ผ๐ท๐ป๐ค
gigi_di
@kars_boutique Looking forward to getting the dress!๐๐ปThank you for the update!!
le_fog
Hi there, I thank you for liking Our item.
You're welcome to Bundle and/or Offer; for a greater savings. Thanks, again; and enjoy, your Poshing experience.
beach_styles
๐THANKS FOR ๐
LIKING ONE OF MY ITEM
๐ผCHECK OUT OUR SHOP๐ผ
WE HAVE TONS OF
SURFโSKATE CLOTHES
๐ALL NEW WITH TAGS๐
HOLD DOWN ON YOUR SCREEN
ANDโPUSH
๐ฅADD TO BUNDLE๐ฅ
FOR ALL OUR FAVORITES
๐FOR ONE SHIPPING PRICE๐
I SHIP EVERY DAY๐ค๐ผ
adegideo
I love your closet chica! ๐๐๐๐ธ๐ฐ๐ค
gigi_di
@adegideo Yours is so great too!!! Happy Poshing! ๐๐๐
smodette
Got a pair of brand new Exhilaration green jeans that, I believe, was a mistake. With all of the hullabuloo with Covid, I understand. Can you check your orders? Thank you.
smodette
the blue. lucky brand jeans I got from you are Super Awesome. I wear them all the time!!
gigi_di
@smodette Hello, I had an order for green Reformation jeans go missing this week. Is that by chance the brand? Maybe there was a label switch-up. Thank you so much for reaching out.
smodette
@gigi_di yep! Reformation jeans it is. I don't have your address. I accidentally threw the box out. Do you want to send a blank card ny way so I can send the jeans back? Also, you sent, as a thank you to the buyer, a hair clip and a belt. Would you like me to send them back so you can send it to the actual buyer? I actually don't need them. I'm sure soneone else could use them.
gigi_di
@smodette Thank you so much! I have a request in with Poshmark to correct the mix-up and am awaiting their instructions. I may need to have you report a problem on your end as a wrong item and open a case with Posh if you would be so kind?! I do have your address from before and would be happy to send you a little thank you for your time in helping me get this resolved ๐ I truly appreciate it!
gigi_di
@smodette Also, glad you are still loving the jeans!!! ๐
smodette
@gigi_di let me know if you need me to open a ticket. I'm glad we are able to work this out.
gigi_di
@smodette Thank you ๐ I'm sure they will need you to on your side, but hopefully I'll hear back tomorrow and I will let you know asap. Have a great weekend!
gigi_di
@smodette Here's what I received this morning:
Since the wrong item has already been shipped to the buyer, please have the buyer file an "Item Not Described" case once the item is delivered so our team so we may better assist the buyer in a proper return case. If your buyer has any questions or concerns, please have them contact our team directly so we may walk them through the return process. Case Ref # is 46489108 Thank you a million times again! ๐
smodette
@gigi_di so, my question is, since these jeans are an accidental shipment to me, how do I avoid any money return? I assume they know not to credit anything back to me?
smodette
@gigi_di their comment reads as if I ordered something from you recently. I have not; so how do I open an "item not as described?"
gigi_di
@smodette Hi! Poshmark will have the solution. there definitely won't be any charges to you. Because the shipment is insured, they cover any return/issues. If you can please reach out to them with those notes and case refernece, I would be very grateful ๐ and they should take it from there. My guess is they will send a prepaid label or schedule a postal pickup. Thank you again!
gigi_di
@smodette Sorry, I reread your message and if you can let them know in your message you did not order anything from me, I have provided them with the other customer's info. Thanks!
gigi_di
@smodette I am also reaching out to them again on my end!
smodette
@gigi_di okay. I sent them a request for just a shipping label as I have not ordered anything from you for awhile now. Hopefully, they can understand the problem of using "item not as described" without an existing order.
I am glad to help. ๐
gigi_di
@smodette Very grateful, thanks so much! I thought that was an odd selection they wanted us to use, but hopefully we can get it all resolved quickly :)
smodette
@gigi_di Poshmark got back to me and sent me a shipping label, however, it has a Goleta, CA address. Is this the buyer for the jeans?
gigi_di
@smodette Sorry, I am waiting for another response from Posh, they were supposed to be generating a return to me. Thank you for all of your help ๐
smodette
@gigi_di I thought the shipping label would go to you too. That's why I brought this up. I thought it odd.
gigi_di
@smodette Still waiting for a response from Poshmark. The team is very slow to respond. Thank you for your patience!
smodette
@gigi_di Absolutely! I'm glad to help๐
gigi_di
@smodette So it appears Poshmark has stopped assisting... I have not been able to get a reply in a couple of days now. If you can please forward the package to the buyer, I would be very grateful ๐โค. I will explain to the buyer what happened so they understand when they get it. Thank you again for your help!
gigi_di
@smodette Hello again, I finally got another email from Posh, but they still don't have another resolution and it takes SO long to hear back. So, if you can please just forward the package with the label they originally sent you, I will provide the buyer with the info on what happened and I also have that tracking number. Thank you SO MUCH for reaching out and assisting me with this! I really appreciate your time and help. Thank you! ๐๐๐
smodette
@gigi_di Okay. I held onto the package because you were still waiting for Poshmark's answer. I'll get it shipped out today. I'm so glad you got a response.
gigi_di
@smodette Thank you so much. You are the best! ๐ซ
smodette
@gigi_di I'm glad we were able to work everything out. I hope your buyer was not too upset.
gigi_di
@smodette They were thankfully very understanding. Thank you so much for your help ๐ and I'm sorry for all the trouble!
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