Meet your Posher, Guillaume
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Hi! I'm Guillaume. Some of my favorite brands are Nike, Under Armour, Polo by Ralph Lauren, Vans, and The North Face. Thanks for stopping by! Feel free to leave me a comment so that I can check out your closet too. :)
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siaq
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25 Comments

danasayshello
Hi Guillaume! I just wanted to check in with you regarding your purchase: I used the updated shipping label Poshmark sent to me, but I can see the shipment is being returned back to my address. I apologize for the delay and inconvenience! Once it arrives on my end I’ll be in touch, I can either resend the item to your correct address or you can cancel the purchase if it’s too delayed. Again, so sorry for the confusion! Hope you are well! 😊
- Dana
Nov 20Reply

guillaumecoutur
@danasayshello yes I saw it was getting returned I was confused, but I think its because I updated my shipping address a bit too late, my mistake! I still want to buy it so Im ready to wait a little bit! :)
Nov 21Reply

danasayshello
@guillaumecoutur oh excellent! Thanks for your patience - once it arrives on my end I’ll double-check the shipping address with you before I send it your way. 🤗
Nov 22Reply

guillaumecoutur
@danasayshello sounds good!
Nov 22Reply

danasayshello
@guillaumecoutur hi there! Your package just arrived - would you mind confirming your address and updating it on Posh? Once it’s all good to go I’ll send it off your way. Thanks so much!
Nov 25Reply

guillaumecoutur
@danasayshello hi! My address should be updated! Is the address you see in Montreal? If yes, it’s perfect!
Nov 26Reply

danasayshello
@guillaumecoutur hi again! So the address in Montreal (house number 5825) is where it was originally sent, and the label on the returned package matches the address on the new shipping label I just downloaded... so strange! Should I send it back to the same place?
Nov 26Reply

guillaumecoutur
@danasayshello it’s really weird! i guess you can try again? I don’t see why it wouldn’t be working :o
Nov 26Reply

danasayshello
@guillaumecoutur hi again! I dropped off your purchase at the post office yesterday so it should hopefully be tracking soon! Fingers crossed it arrives this time 🤞🏻 Thanks again for your patience! 🤗
Dec 01Reply

guillaumecoutur
@danasayshello thank you! Yes lets pray! If not I guess it just wasnt meant to be 😂
Dec 01Reply

guillaumecoutur
@danasayshello hi there! Is there a way I can get in contact with the shipping company? I dont have the shipping info since the app only shows me the first shipping info I had when you sent it the first time, ill call them to check up and make sure everything’s good
Dec 03Reply

danasayshello
@guillaumecoutur hi hi! It’s Canada Post, and the tracking number is 1026167103564787. It’s not tracking in the app for some reason, but when I check the tracking info online it shows that the package is in transit and expected delivery is December 7th end of day. Let me know if you have any problems looking this up on your end!
Dec 03Reply

guillaumecoutur
@danasayshello thank you! ill let you know if there is a problem!
Dec 03Reply

guillaumecoutur
@danasayshello hi.. i am so sorry i just realized there might be a mistake with my address and that would be why it was sent back, i called to correct it but apparently its impossible to do so until the item is identified or some BS like that, so ill try to call again if theres a problem with it but for now lets hope they deliver it anyways, if not, again Im sorry 😣
Dec 04Reply

danasayshello
@guillaumecoutur oh shoot! Well, keep me posted - worst case scenario it comes back to me and you can update your address in the Poshmark app and I’ll send again! 😊
Dec 05Reply

guillaumecoutur
@danasayshello yes, I really feel bad tho Im not usually as... distracted? 😂 really thank you for your patience
Dec 06Reply

danasayshello
@guillaumecoutur oh no worries at all, what with the times we’re living through now being distracted is perfectly understandable! I just checked the tracking and it looks like the package is en route back to me, once it gets here I’ll let you know and we can try again! 🤗
Dec 11Reply

guillaumecoutur
@danasayshello before you send it this time, check if the app number appears on the label! I think thats the problem and that even though I changed my address, the app is printing the label with the address I had when I ordered the item in the first place! 😵 thank you so much!
Dec 12Reply

danasayshello
@guillaumecoutur hi there! Your package arrived back at my house yesterday, I requested a new shipping label from Posh and it’s the same one as before. I’m going to reach out to their customer service to see if we can get it sorted out - just wanted to make sure, is your new address updated on the app?
Dec 19Reply

guillaumecoutur
@danasayshello yes it is! The address they send you is probably the one I had initially when I made the purchase 😣 maybe customer service can help, i could use my other address it worked with that one a bunch of times!
Dec 19Reply

danasayshello
@guillaumecoutur okay, excellent! I’ve reached out to customer service, and I’ll fill you in once I’ve heard back! I swear, I will get this package to you someday, hahaha 🤗😂
Dec 19Reply

guillaumecoutur
@danasayshello hahahaha if not ill fly over and pick it up 😂
Dec 19Reply

danasayshello
@guillaumecoutur hi hi! Happy holidays! I received an updated label from Poshmark, your house number is now 3-5825 in Montreal. Is that correct? If so, I’ll send it your way tomorrow!
Dec 27Reply

guillaumecoutur
@danasayshello yes it should work with that! 😀
Dec 28Reply

danasayshello
@guillaumecoutur lovely! It’s been sent - new tracking info is 1026 1673 1429 3889 with Canada Post. 🤗
Dec 28Reply
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