Meet your Posher, Heather
US$0
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Hi! I'm Heather. Some of my favorite brands are Lilly Pulitzer and J. Crew. Thanks for stopping by! Feel free to leave me a comment so that I can check out your closet too. :)
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7 Comments
lillyannel
Hello Heather. Welcome to Poshmark. Please let me know if I can help you in any way.
heathertillm384
@lillyannel Thanks so much!
lillyannel
@heathertillm384 Anytime!
heathertillm384
@lillyannel Hi — I have a problem with my first order not being remotely as described. I sent a message explaining the issues to the seller the day I received it and have had no response.
This morning I sent a message to customer service. Since then I’ve gotten a message about accepting the order, which I don’t want to do.
Is there something I should do to get this resolved?
lillyannel
@heathertillm384 In the 'my purchases' section there is a 'problem/inquiry' you can click on. Make a report through that. Sometimes it takes awhile for Poshmark to get back to you, but you are right to not 'accept'. If you 'accept', that means you are satisfied with your purchase. I hope that helps. Let me know and good luck!!
heathertillm384
@lillyannel Thank you! It looks like I’m on the right track now. I appreciate the help.
lillyannel
@heathertillm384 bo problem!
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