Meet your Posher, Helyn
US$0
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Hi! I'm Helyn. Thanks for stopping by! Feel free to leave me a comment so that I can check out your closet too. :)
Shipping/Discount
kelzroxthreadz
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37 Comments
amandamadden
Hi. Just wanted to know what was wrong with the sandles??
hlm13
Hi! I'm new to this and couldn't see where to send you a private message I'm still figuring out how this all works - this is basically the message I sent customer support:
I'm sad to say when I opened the box and took out the right shoe I saw the footbed is unglued from the sole all around the toe as well as back along the heel on the outer edge.
hlm13
I just checked the left shoe and it's happening there, too. I can send back for refund or if you want to knock the price down I can keep them and try to fix them. Aside from the soles falling off, they're perfect. :(
hlm13
@amandamadden - sorry, still figuring out how to message and tag.
amandamadden
@hlm13 I'm sorry. I didn't notice that. I've had them in the box for months. I will be more then happy to give you a discount. Again I'm sorry.
hlm13
@amandamadden OK, what are we talking? Totally easy to see how you wouldn't know. :)
amandamadden
@hlm13 $10?
hlm13
@amandamadden Cool. How do we proceed? Do I need to stop the conversation with customer service somehow? Like I said, I'm a total newb.
amandamadden
@hlm13 I have no idea. I have never had this happen before. Maybe on your end you can message them and let them know we resolved it.
hlm13
@amandamadden OK, I just did that. Should we wait for them to respond or do you think it's OK to run my adjusted payment?
amandamadden
@hlm13 If it lets to adjust it you can do that. If not we can wait. 😀
hlm13
@amandamadden I think I can go back in and accept the order, but after that will the payment run for the original amount or is that something you can adjust on your end as the seller?
amandamadden
@hlm13 it will not let me adjust on my end. Don't accept it and we can see what they say. Hopefully they can just adjust it for us.
hlm13
@amandamadden OK, cool. Thank you for figuring this out with me!
amandamadden
@hlm13 no problem. Once again I'm so sorry about all this.
hlm13
@amandamadden Hey, I heard back from customer service and it was kind of a form letter saying they've approved the return, but not acknowledging the other email I'd sent stating we wanted to work it out at another price. So, I wrote them again to ask for that and to see if they could help reset the price to be charged to my card. Have you heard anything on your end?
amandamadden
@hlm13 no I haven't gotten a reply to the email I sent either. Hopefully we can work it out or if it gets to be too much trouble you can send them back 😕. The only email I got was that they have had to many emails and will get back to me soon.
hlm13
@amandamadden Well, damn. I got their "we're so busy" response too when I contacted them to say we had come to an agreement and I didn't want to return them. I've already glued them and wore them to work the other day. On the way home, the right sandal came unglued in a new spot, so really, I think there's a manufacturing defect in these particular sandals.
hlm13
Anyway. Sigh. I still want to try to keep them, and I think the email from CS says to ship them back by tomorrow. I wonder if either of us will hear anything by then.
amandamadden
@hlm13 I can email again. I wish there was a number to call I could have called today I'm off. Sorry I got them at an estate sale but they were too big for me so I just kept them in the box.
hlm13
@amandamadden It's totally fine, I know it's not your fault!
amandamadden
@hlm13 thanks. 😀. I still feel bad though.
hlm13
@amandamadden Hi, Amanda. Just checking in. Haven't heard anything. You?
amandamadden
@hlm13 I haven't. Sorry. They never replied to my first email.
samanthadoc
Saw that we have some of the same sizes and just wanted to ask if you could check out my closet! Happy poshing💞💞
hlm13
@samanthadoc Hi Samantha, you've got some cute shoes :) Thanks for inviting me over.
vettnerscloset
Hi Helyn! Welcome to Poshmark! I'd be happy to answer any questions you may have.
Happy Poshing!!! 👗💄👜👠👡
purplearies
@hlm13 Hi I'm Kia! I would love for you to check out my closet when you have a chance 😊💞
ldmtreasures
Hey I’m Linda,
Buying or Selling.....
New to Poshmark or Been here awhile.....
Best of Luck to you.....💖
And just a little secret.....
💋Jewelry Makes the Outfit💋
And I have something just for you......
tylertaj
WELCOME to POSHMARK!!👌👍💞💢if you see something that TICKLES your FANCY...and you want it...GET IT!!#LIFESTOOSHORT😀💢✨👍👌✌
prettyeasy4you
Hello...thank you for letting me know about receiving the cami. Did that come in a separate package? now that you have it -maybe you know someone that is that size that can use it(?) I’m sorry that you received that by mistake...just don’t worry about it 💕but I do appreciate you letting me know ❤️❤️thank you and I hope that you enjoy the dress
hlm13
@prettyeasy4you ok, yes it was in a separate package. I am sure I know someone who would love it. Thank you.
prettyeasy4you
@hlm13 Great! Thanks again for letting me know. I appreciate your purchase and your honesty❤️
hlm13
@prettyeasy4you of course! Thank you again. I think the dress will be perfect for an event I am managing next week. 😊
amw477
🍁💛🍁🧡Welcome!😊🧡🍁💛🍁
littlepeachxo
hi i’m having a huge sale! everything is under $10 + discounted shipping! and all bundles are 50% off. i need everything gone! -peach ♡
cutehosiery
@hlm13 Hey,there. I think you did a good job. Your closet is so exciting. Hope your business is doing better and better. Share your listings. Good luck.
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