Meet your Posher, Jackie
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Hi! I'm Jackie. Some of my favorite brands are Torrid, Lane bryant, & old navy. Thanks for stopping by! Feel free to leave me a comment so that I can check out your closet too. :)
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32 Comments
dhlakegirl
Hi.. Welcome to Poshmark😊
hkgirl1121
Thank you 😀
feministfox
Hi! I'm Jade, and I love foxes, Taylor Swift, and high waisted skirts. I sell mostly J. Crew, LOFT, Anthropologie, and Urban Outfitters. I have all sizes from XXS to plus size, and I'm currently giving 30% off because I really need money for a husky puppy. I'm so excited that you joined posh!!! Feel free to ask me any questions and check out my closet. 💗 Feel free to check out my new mystery boxes! They're perfect for people who are just starting posh & figuring things out!
travelinggirl68
@hkgirl1121 hi Jackie!!! Welcome to Poshmark!!! My name is Christina and I'd like to let you know if you have any questions, feel free to ask!! ☺️🌷 First tip: if you'd like to comment on someone's listing or ask a question, please make sure you add the @ sign prior to their closet name. 🌸🌸
xjustjerix
Your closet is full of so many cute dresses!
hkgirl1121
@xjustjerix aww thank you 😀
purplearies
@hkgirl1121 Hi I'm Kia! I would love for you to check out my closet when you get a chance 😊💞
sunsetbagz
You have some cute dresses! 😀
hkgirl1121
Thank you @sunsetbagz 😀
reddishchic
@hkgirl1121 Hey Jackie! I have to reach out about the Dog tee you ordered. That shipment will be in the mail shortly. However, the item tracking is the wrong item I mixed up and sent your way by mistake! I sent you a sheet set instead that was supposed to go to another order!!! Aaah!!! Either way, just wanted to let you know your tee is on it’s way but if we can return to sender the other item it would be greatly appreciated!!! SO SORRY FOR THE TROUBLE!!!
hkgirl1121
@cayenne1980 oh ok no problem. i got an email letting me know
reddishchic
@hkgirl1121 I don’t know WHAT I was thinking today. Somehow I switched the shipping labels :(. So embarrassed! Anyway, I’ll make sure to add in a bunch of goodies for you with the tee, just to say “IM
SORRY:(“
reddishchic
@hkgirl1121 so I’ve reached out to Poshmark to get another shipping label but haven’t heard back! My direct email is Cayenne1980@outlook.com. I’d like to get your order out ASAP so you have the option of forwarding your name and address so I can ship sooner. Again, my sincere apologies for this mishap! -Cayenne
hkgirl1121
@cayenne1980 it’s happened to me before and they ended up emailing me the label for the incorrect item to sent to the correct person for the other girl
reddishchic
@hkgirl1121 Have you received the sheets yet???
reddishchic
This is what my email says:
Thanks for writing in. Unfortunately, Poshmark does not offer additional labels, even if the wrong item is sent. At this time, we have reached out to the buyer in regard to receiving the wrong item. In the meantime, we ask that you also reach out the buyer via the comment section in the listing and ask that they open a formal return request.
Thank you!
reddishchic
So at this point I just need to know status of return on your end so I can get them to correct person ASAP, and then need your address so I can’t end correct item on my own.
hkgirl1121
@cayenne1980 i’m waiting to hear back about a label for this package so it can be sent to the correct person
i also got an email cancelling my order for the shirt
reddishchic
@hkgirl1121 so are they expecting YOU to print out the label and send it to the correct person? That seems weird...I’m so confused
reddishchic
Please keep me posted then. It seems like they’re expecting a buyer to resolve the problem and not the seller who messed up. I don’t get it.
reddishchic
Sorry for the additional message. If you can, do let me know what you find out. This whole situation has definitely been a learning moment for me on what NOT to do. And Im so sorry to drag you through this all! I haven’t heard that they canceled the order and I still show funds redeemable on my end. Did you still want shirt?
hkgirl1121
@cayenne1980 yes when this happened to me once before i shipped the item to the correct person. i guess since i have the package i’m the one that needs a label. my email said you’d be paid and i’d be reimbursed
hkgirl1121
@cayenne1980 they emailed me back and said we’ve both been compensated so i didn’t need to return the item
reddishchic
@hkgirl1121 so basically I will then have to cancel the order for the other person since they won’t be getting the sheets they ordered since you’ve decided to keep them. Okay. 👍 Great. Thanks a bunch!
reddishchic
👍 great
reddishchic
Have a great day!!!
hkgirl1121
@cayenne1980 i don’t want them but that’s what the email said.... i didn’t even open the box
reddishchic
No worries! Will figure it out!!
hkgirl1121
@cayenne1980 i replied to the email to see if i can get a label to send them to her directly .... i’ll let you know if i hear back. this is not at all how they handled the situation last time
reddishchic
@hkgirl1121 it’s fine because I got the email too. I’ve let my other customer know that we were reimbursed but for some reason she was not, nor will she get item returned because you don’t have to return under Poshmark guidelines. So instead I will be sending her two other items. Free.
reddishchic
Have a great day Jackie! Don’t worry, it’s my mistake and lesson learned. Will just have to figure it out, won’t I??? Happy Poshing! 👋
beautifynails
@hkgirl1121 Hey there! Your closet is amazing. I would love to share yours away. Welcome to my closet at anytime. Thanks.
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