Meet your Posher, Jarius
US$0
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Not for sale
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Hi! I'm Prestige Footwear. Thanks for stopping by! Feel free to leave me a comment so that I can check out your closet too. :)
Shipping/Discount
6 Comments
shibalseki
Hi! I just my packaged has returned back to sender. Not sure why this has happened but will you be shipping them back out?
jglover88
@shibalseki Hello, Thank you for your inquiry in regards to your package. I’m not sure why the packaged was returned back to sender. Unfortunately I could not hold the return. I tried to re-download the shipping label, however I was unsuccessful with retrieving the new label from Poshmark. If there is anything else that you may inquire on purchasing from my closet, please let me know. I apologize in regards to this matter.
shibalseki
@jglover88 Ah okay, am i able to get a refund as I never received the item
jglover88
@shibalseki Good morning, Moneys aren’t released to the seller unless the purchaser has received their item. I can file a claim through Poshmark customer support to let them know that 1 the item was resent back to sender and to see if a refund is pending back to purchaser since no item was ever received. Please let me know what we can do both together so that your refund is released back to you.
shibalseki
@jglover88 are you able to cancel order? I can't cancel on my end as it's already been shipped
jglover88
@shibalseki Hello thank you for your patients. I’ve contacted customer support in regard to this matter. Per status please give Poshmark 24 hours to respond. Again I appreciate your business and would like for this to be resolved quickly. Again, I apologize for the inconvenience.
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