Meet your Posher, Jen
US$0
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Hi! I'm Jen. Thanks for stopping by! Feel free to leave me a comment so that I can check out your closet too. :)
Shipping/Discount

dshanno
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22 Comments

niomaandme
welcome to Poshmark! Please reach out if you have any questions. Good Luck w/your closet
Aug 10Reply

jenkaufmann343
@niomaandme . Thank u
Aug 10Reply

niomaandme
@jenkaufmann343 👍🏼
Aug 10Reply

dshanno
Hi Jen! Welcome to Poshmark! I am a Posh Ambassador let me know if you have any questions I would be happy to help you. I hope you have a wonderful weekend!😊
Aug 11Reply

jenkaufmann343
@dshanno
Hi ! I do have a question. How does the bundle work. I read a little about it and got confused. Thanks Jen
Sep 07Reply

dshanno
@jenkaufmann343 Hi! If it is something you are selling there are different options I set mine at 10% off of 3 or more items. If you as a buyer want to bundle more than one item just hit the add to bundle button at the bottom of the screen.Some don’t have a bundle discount however if you purchase more than 1 item they will usually give you a better deal from my experience. I rarely purchase an item unless it’s a great deal I prefer to buy in bundle because it’s a much better deal!😊
Sep 07Reply

jenkaufmann343
@dshanno ok . Thank you
Sep 14Reply

dshanno
@jenkaufmann343 you are welcome!😊
Sep 14Reply

rcooley570
Hi @jenkaufmann343 I would like to chat about the boots I just purchased last week.
Jun 01Reply

jenkaufmann343
@rcooley570 per the website there is a three day window to do a return, but not sure if that applies because of when the package was accepted.
Jun 01Reply

rcooley570
@jenkaufmann343 I did attempt to go that route but was told the period had passed. Unfortunately I didn't open the package until I returned home from memorial vacation yesterday.
Jun 01Reply

jenkaufmann343
@rcooley570 they are a size 6 in US I believe. Dr. Martens are men/women sizes. Not really sure what you want me to do???
Jun 02Reply

jenkaufmann343
@dshanno hi. can I ask a question?? has anyone bought anything from you and for some reason the item was either labeled incorrectly and wanted to return but the window was up per the info on poshmark?? Sorry just new to this whole thing. Thank you
Jun 02Reply

jenkaufmann343
you could state that in the return process with poshmark and if the box wasn't opened how sure are you that they will not fit???
Jun 02Reply

rcooley570
@jenkaufmann343 with all due respect, I'm quite certain they will not fit. They are in fact, a size 6 in UK, and a size 8 L in US, which is clearly printed on both the box and the boot. If the item was properly listed, i would not have purchased in the first place. I would like to discuss a return policy outside of poshmark, since the 72 hour window has passed and Im not sure of any other way to proceed. I would be open to moving to email correspondence rather than continuing here.
Jun 02Reply

dshanno
@jenkaufmann343 Hi! I think that has happened once or twice to me. I usually tell people I have to practice Poshmark rules unless it was an error on my part. Then if I made a mistake I try to send Poshmark customer service a message asking there opinion and right the wrong if possible. Most posher understand mistakes do happen we are all human. So sorry you had trouble.❤️😘
Jun 02Reply

jenkaufmann343
@dshanno Thank you so much!!
Jun 02Reply

jenkaufmann343
@rcooley570 I'm going to email Poshmark customer service to see what can be done.
Jun 02Reply

jenkaufmann343
I will gladly accept the return if you do it through poshmark
Jun 02Reply

jenkaufmann343
@rcooley570 hi. I contacted Poshmark and they are requesting that you contact them directly since the money has been released. I'm personally not comfortable with providing my personal email. they want you to send the information about the order and they will send what can be done.
Jun 03Reply

rcooley570
@jenkaufmann343 inspoke with customer support and they worked out a solution. Thank you for your cooperation and I'm sorry about all this. All is well on my end.
Jun 03Reply

jenkaufmann343
@rcooley570 no worries. glad you were able to get an answer and work it out. Again truly sorry for not putting the correct size. Jen
Jun 04Reply
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