Meet your Posher, Jennifer
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Hi! I'm Jennifer. One of my favorite brands is Eileen Fisher. Thanks for stopping by! Feel free to leave me a comment so that I can check out your closet too. :)
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ezpass43
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31 Comments
makeyoulaugh67
Hi. Welcome to Poshmark. I'm Cora and I'm a 5 star Poshmark Ambassador and Mentor. I'm here to offer you any assistance or answer any questions you may have. Poshmark is the place to Buy and Sell merchandise securely and with confidence. If you have a chance take a peek at my closet. I love offering Bargains and Offering a Mega Mega Sale Prices. Wishing you Abundant Success on your Poshmark journey. Enjoy your experience. Remember you can Posh in Pjs. ❄⛄❄
larrykersten
Welcome to Poshmark! Welcome to a great community of shoppers and sellers who enjoy sharing each other’s listings and enjoy shopping for just the right item. Please have a great time Poshing and welcome.
jaime_mc
Yay! I'll get these awesome jeans right on their way to you. They should start tracking on Monday! I loved this color a lot, hope you do too!
jenniferharr343
@jaime_mc thanks!
jaime_mc
@jenniferharr343 I packed them and dropped them off. The shipping bag was oversized so it's folded and secured with extra tape. Please take care trying to cut it open so the jeans are not harmed. I tried to leave guidance on the bag but I was concerned it might wipe away in transit. Simply cut across the empty side of the package (, opposite the label) rather than trying to cut the tape for instant, safe access to the fun pop of color inside. Happy Spring refresh!
jenniferharr343
@jaime_mc thank you, I will be careful opening it!
jaime_mc
@jenniferharr343 Hi - just checking in. I'm concerned about why the package isn't tracking yet so I submitted a note to posh support. I dropped it off on Sunday so can't understand why it's not yet active on the USPS system. Sorry for the delay.
jenniferharr343
@jaime_mc ok thank you
jenniferharr343
@jaime_mc I am confused. How did you take a package to the post office on Sunday when the post office is closed? This is very suspicious to me. What is the tracking number? Do you have a receipt from the post office?
jaime_mc
@jenniferharr343 There is a secure interior drop box at our post offices here in Houston that is specific to packages, not letters. anything that already has postage (like Poshmark labels) goes right in 24-7. I use them all the time, and usually the result is it processes faster than if I waited for the post office to reopen on Monday morning.
jaime_mc
This has never happened before. I dropped two packages in - one Poshmark and one a return of mine to a retailer. neither package has processed yet after many days. I called the post office yesterday but did not get any answers
jaime_mc
I understand you are frustrated and disappointed. I am too. Poshmark relies on trust and I'm so sorry this delay is giving you concerns. I hope my reviews and shipping stats give you some confidence. I take care to ship the same day or next day whenever I can make it happen. I know when I order I love to see it heading my way fast.
jenniferharr343
@jaime_mc that's frustrating they can't provide answers. what is the next step if the package is lost? it sounds like it's aUSPS issue.
jaime_mc
@jenniferharr343 We will be learning together. I notified posh support my package is "shipped but not tracking" and they said this does happen periodically where there are unexplained delays / human error at plthe post office. They encouraged me not to give up yet if I used the posh label (which I did).
jaime_mc
I know they took payment from you, but I don't receive it until you receive and accept your jeans.
jenniferharr343
@jaime_mc ok let's keep in touch and see what happens in the next few days.
jaime_mc
I'm sure there is a way for you to cancel the order at a certain point if that is what you wish to do. I'm really not sure if the odds are greater than it makes its way to you, back to me, or anywhere. I can go in person to the post office tomorrow, my work schedule just hasn't allowed for a trip there yesterday or today.
jaime_mc
@jenniferharr343 The post office believes it could be stuck at the central clearing facility in Houston but cannot be sure. They said to file a formal lost mail report, but it must be 7 days without tracking scans before it's declared missing. The report includes the tracking number, your address, my address, and a detailed description of contents including a photo of contents. It instructs them to mail it on to you if found. That is ready to go now.
jaime_mc
They also said that very rarely a package advances without scans (I found that harder to believe since there are usually at least 4 periodic progress scan points) but please do let me know if it just arrives without ever hitting the tracking system.
jaime_mc
Posh support confirmed they have a ticket open on this order number but I haven't heard anything more from them. So sorry this has been so weird and frustrating. My fingers and toes are crossed it will turn up.
jenniferharr343
@jaime_mc ok. is that something you are filing?
jaime_mc
@jenniferharr343 yes, it's drafted and ready to submit on Monday morning. The date rules in the contents of the form prevent submission until Monday morning - when the office would have opened.
jenniferharr343
@jaime_mc that makes sense, they're counting the 7 days from Monday not Sunday. If it does show up I'll let you know of course!
jaime_mc
@jenniferharr343 the report has been filed with USPS .. and you will see the status changed to "tracking" but it's not really tracking yet. I got all excited but then saw an email from Posh support that they manually changed the status in good faith. They asked that we both give it a few more days to be found hopefully this week. She did also confirm you will be able to cancel without penalty if it does not get moving soon.
jenniferharr343
@jaime_mc yep, let's give it a few more days and see what happens!
jenniferharr343
@jaime_mc still no sign of the package so I am going to reach out to Posh support to get things going there.
jaime_mc
I totally understand. No response yet from the post office official lost mail claim either. I'm so sorry for the lost item. If I have the power to initiate the cancel, would you like me too?
ezpass43
so I've never done this before but please tell me what I do next and I will do it right away.
ezpass43
you going to take the keens ?how do I get them to you?
jenniferharr343
@ezpass43 that's a question for Poshmark. I have not sold anything, only purchased so I do not know the process.
jenniferharr343
@ezpass43 did you figure out how to ship these? If not I want to cancel. I have a timeline for when I need the shoes and can't wait.
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