Meet your Posher, Jenny
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Hi! I'm Jenny. Some of my favorite brands are Anthropologie, Lucky Brand, and Madewell. Thanks for stopping by! Feel free to leave me a comment so that I can check out your closet too. :)
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35 Comments
thewindfall
Hi, I brought your package to the Post Office today. Have a great weekend! Thanks! 🌻
lushwildrye
Hi Jenny! Thank you so much for your purchase. I’ll ship your package first thing Monday morning. Hope you’re having a great weekend❤️
found4youct
@jennyhowren Hello Jenny! My sincerest apologies. There was a mix up with the packages sent. The incorrect item was sent. What happens is the buyer who received your item will be sent a shipping label and you will be sent a shipping label to complete a swap. Again, my sincerest apologies. Let me know if you have any questions.
jennyhowren
@poshtasticdeals ok! No worries…
jennyhowren
@poshtasticdeals , so it looks like the wrong item will be here tomorrow. So, when and how does the new label (to go out to the other customer) get sent to me? I will send the other customer’s item out on Monday if you send me the label ASAP. I will not be able to send out this item before then. I ordered it to wear to an event so time is of the essence. So, my question is…. When will the label and how will the label get to me?
found4youct
@jennyhowren Once you receive the package, open a case for wrong item received. This will trigger the return label to be sent to your email.
jennyhowren
@poshtasticdeals ok… I appreciate that. Thank you.
found4youct
@jennyhowren Are you familiar with USPS porch pickup? You can access through the USPS website and schedule a pickup so you do not have to go to the PO.
jennyhowren
@poshtasticdeals the PO is not far from me and I really want to complete my side of this ASAP because I need my dress soon! So… the return label returns it to YOU? Or forwards it on to the other customer? So, really, it needs to go back to your home and you switch it out and resend?
found4youct
@jennyhowren The return label will be addressed to the correct buyer and vice versa. It doesn’t come back to me. It is literally a label swap.
jennyhowren
@poshtasticdeals that sounds awesome. I will do the label and resend as soon as it comes to me. I hope she does the same. Thank you!!
jennyhowren
@poshtasticdeals the black camisole is in my possession. I am waiting on the label to be emailed from you to me and I will put it in an envelope s as bd mail it out tomorrow. I’m assuming I am paying for the envelope at the post office since none is provided? Will the shipping label be pre paid or will I have to pay for the shipping costs too?
found4youct
@jennyhowren Hi. I triggered the swap. You should receive the Pre-paid label within a couple of hours.
found4youct
@jennyhowren And the envelope is also free. You can use the Priority Mail packaging as long as it does NOT say express
jennyhowren
@poshtasticdeals Great news, fantastic. Wow, you really delivered great customer service. I’m super impressed at how on the ball you’ve been. Thank you so much. I’m awaiting the label and will turn it around tomorrow to the other customer.
found4youct
@jennyhowren I feel horrible about this. Once the label generates I will stay in touch from start to finish!
jennyhowren
@poshtasticdeals thank you so much. I’m still waiting for the label. I may have to deal with the package on Monday since I’m going out of town tomorrow morning but as soon as it’s here…. I’ll send the package on. What do you hear from the lady who has my dress? Is she sending it right away? Did she get her label yet?
jennyhowren
@poshtasticdeals no label yet… can you check on it?
found4youct
@jennyhowren Good morning. The label is in the queue waiting for a rep to approve the case/swap. I will keep an eye on it, and the other buyer is also aware.
jennyhowren
@poshtasticdeals thank you
jennyhowren
@poshtasticdeals I have the label but it’s shipping to Secondhandrose. Is that right? But I’ll do it tomorrow for sure.
found4youct
@jennyhowren No, that’s not the other buyers address. Let me see what’s going on.
jennyhowren
@poshtasticdeals look, I can’t continue to sit around and wait for the right ticket to come. We’re on vacation. I do still want this dress but can you meet me halfway on this? I’ll process this label as is because I don’t have time to wait for another label, so the other garment will come to you. Maybe you take over shipping it to your other customer.
As far as my piece, if it comes to you, pls send out immediately. If it comes to the other customer, pls request same day turnover.
found4youct
@jennyhowren I understand your frustration. The issue is the dress would get to you faster with a swap. However, Posh support processed incorrectly as a return. A return would send the items back to me and refund the buyers.
jennyhowren
@poshtasticdeals I have tomorrow til 1pm to get this item out or it waits til the 19th. I can’t wait anymore. Whatever label I have tmrw by 1pm EST is going to have to work. If PMark expedites a reprocess today, they can send me the correct label today. The package either goes tomorrow with whatever shipping label I have, either to you or hopefully the other customer’s correct label or the whole exchange waits a week. What do you want to do? I need to get back to my vacation.
found4youct
@jennyhowren I understand. Unfortunately it will trigger the return and your dress will not get to you by your expected date.
jennyhowren
@poshtasticdeals I’m not getting it by my expected date anyway. I’ll just have to get it when I get it. What a bummer. Again, try to see if PMark can reprocess the label today. I’ll send the item out tomorrow either back to you or with a new label they send before tomorrow.
found4youct
@jennyhowren I’m so disappointed that they made this worse. I’m so sorry
jennyhowren
@poshtasticdeals I guess I’m hoping the other customer MAY have gotten the right label? The label that goes to me? Maybe I’ll get my dress earlier than later. Either way, the cami is coming to you leaving my house Saturday, unless they magically reprocess another label before 1pm tomorrow. I guess my dress will either come to you first or to me. But you may have to send it on if it comes to you first.
jennyhowren
@poshtasticdeals I’m confused…. Please clarify. The other buyer is returning my dress to you? So, I don’t think I have a refund yet. And I will need to repurchase the dress from you? The plan for today is still to return the black camisole in an envelope to you.
beautifynails
Hello there, I usually like to take a look at the gorgeous nails, I think you too. There are many gorgeous fake nails in my closet. I believe there should be some fake nails that are your style. I think you will be the focus of the crowd after you apply those nails. Please feel free to check out my closet. Thanks so much for your attention. All the best.
mylovejewelry
Hey there, I hope you have fun on Poshmark. There are some gorgeous jewelry in my closet. I think they are super matched with your clothes and you will be the focus no matter where you are if you wear them. Or they are very nice gifts to your mum, sister, wife, or girlfriend. So please feel free to check out my closet. Thank you and all my best wishes to you.
cutehosiery
Hey,there. You bring sunshine to the Poshmark Family. I like men's style jewelry. Because they bring me good luck. I hope the luck will always be with you. Happy Poshing.
tutuwig
Hi, it is a so nice place since you are here. Hope you get lots of fun here. I am selling the wigs. Thanks.
adoringstyles
Hey there. Welcome to Poshmark. I like scarves because they come in so many styles and they are colorful. They have a variety of possibilities with all kinds of clothes. Hope you get your fun. Best to you.
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