Meet your Posher, Joel
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Hi! I'm Joel. Thanks for stopping by! Feel free to leave me a comment so that I can check out your closet too. :)
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4 Comments
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margitscloset
Welcome to Poshmark Feel free to ask questions and have fun shopping and poshing and making new friends and sharing and caring
Jul 06Reply
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kassiewatt
Hi Joel - I had a major issue with a recent purchase from you - boots you labeled as a 9.5 but were actually a 7.5. Now I cannot use - can you please contact me so we can resolve this? Thanks
Dec 03Reply
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clothingclique
@kassiewatt Hello,
Poshmark handles all of their own returns and their policy can be found here:
https://poshmark.desk.com/customer/en/portal/articles/2735073-what-is-poshmark-s-return-policy-
It looks like you have to open a case within 3 days of receiving the item in order to return it. There is no way for me to open a return or a case to review the item.
Dec 07Reply
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kassiewatt
@clothingclique Yes, I answered that I had received it because the box had arrived and I wasn’t home, however the item you sold to me said the boots were 9.5 when they were actually 7.5. Poshmark refuses to address it so I figured I would reach out to you directly in good faith to see if we could resolve this. I now have a pair of boots I cannot wear because you had the size listed incorrectly. Super frustrated since I’m now stuck with something I can’t use - thanks!
Dec 12Reply
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