Meet your Posher, Kathy
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Hi! I'm Kathy. Some of my favorite brands are MAC Cosmetics, Vera Bradley, and kate spade. Thanks for stopping by! Feel free to leave me a comment so that I can check out your closet too. :)
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6 Comments
emeraldsaves
Hey Kati.
I’m sorry to hear that the package was mis- handled. I can’t do a refund on my end. This is why poshmark has you open up a return so that they can take care of it once the product gets to you. You are not to accept it and give me a bad rating asking for a refund because I can’t do anything on my end at that point. You are welcome to open a refund with posh support to handle situation.
Sorry my hands are tied. Thank you
Mar 17Reply
kathylmr
@michiesgarage I have been trying all week to ask Poshmark to help me. Could you please step with through the procedure. I really don’t know how to go about it. I have only bought from Poshmark once before and had no problems.
Mar 17Reply
emeraldsaves
@kathylmr I can’t from this point. You have accepted and rated me. That overrides the normal procedure.
Mar 17Reply
kathylmr
@michiesgarage I don’t know what the normal procedure is. I don’t want to do anything to make you look bad. But I need help from someone. I try again to file a return.
Mar 17Reply
emeraldsaves
@kathylmr I know it’s just this would’ve been handled differently well really easy easier had you no accept the item and opened up a case. I have sent poshmark an email so it’s awaiting game. Sorry again sounds like its the post office mishandling the package. This is the second cake stand I sold I did not have that issue.
Mar 17Reply
emeraldsaves
Hello I just received an email from poshmark support and you will need to be the one who handles the situation. “Have the buyer contact us”
Mar 18Reply
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