Meet your Posher, Katie
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Hi! I'm Katie. Some of my favorite brands are J. Crew and GAP. Thanks for stopping by! Feel free to leave me a comment so that I can check out your closet too. :)
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breezychrissy
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46 Comments
cspenc28
Hi, welcome to posh!
jaquij2004
Hi did you purchase an item from someone and it’s the wrong item ?
greydogdsgn
@jaquij2004 yes. I purchased a pair of Black booties, but got a gray dress in the mail.
jaquij2004
@greydogdsgn gray or green ?
jaquij2004
@greydogdsgn doesn’t appear that your item will reach me until Monday . Normally if items are “ not as described “ Poshmark sends a return label , but that’s back to the seller and s refund is processed . Her and I traded , so I am not sure how this will work , considering she received my items several days ago
greydogdsgn
@jaquij2004 sorry, dress is green. Zip front, cotton Sj Style. So I guess this means you’re getting my boots which I didn’t trade for I actually dropped $65. I sent a received wrong item last night after opening the package. But I have not heard back from the seller.
greydogdsgn
I’m totally ok with shipping this to you.
jaquij2004
@greydogdsgn she did respond , I believe she tag your name wrong . She stated she sent the wrong package to me , but I don’t have it yet . She said that I we should receive a return label soon . But her and I traded and she’s has my item , not sure how the refund and her sending me the item will work . In addition that’s waiting another week or so for this process 😔
jaquij2004
@greydogdsgn yes I’m ok with shipping your item as well , but I don’t know how Poshmark will forward me your info . @lynnann2617
jaquij2004
@greydogdsgn Poshmark is going to send you a return label back to the seller and refund your money
greydogdsgn
@jaquij2004 if you're ok with swapping shipping I think we can remove the need to return items via Poshmark. Since there doesn't appear to be a way to private DM, if you'd like to email me directly (my handle + gmail.com) we can swap addresses. I can get your dress in the mail this afternoon.
greydogdsgn
@lynnann2617 - can you confirm that this works for you?
jaquij2004
@greydogdsgn just so I’m clear , you want to pay for shipping ourselves ?
jaquij2004
@greydogdsgn if so that’s fine , we don’t have much of a choice , other than waiting to return back to seller and repurchase
jaquij2004
@greydogdsgn jaquij2004@yahoo.com
greydogdsgn
@jaquij2004 well clearly that may be our only choice since I still have not heard back from @lynnann2617 and I ordered those boots to wear to an event at the end of the month. Hopefully she'll be able to send us a refund for the shipping. But at this point I'm just hoping for a reply to my messages...
greydogdsgn
@jaquij2004 just emailed you.
jaquij2004
@greydogdsgn I Kate I emailed you back , I doubt if we get our refund . We’ll figure out how to contact posh for the cancel of the refund
greydogdsgn
@jaquij2004 label printed and pickup scheduled. I added your email to the tracking so you should receive updates once it's picked up. Thanks for being on top of this!
lynnann2617
@greydogdsgn @jacquij2004 hello ladies! Again I apologize for the inconvenience this situation has caused. This happened to me actually two weeks ago and I never heard from the other buyer, which is why I put you in contact with each other. Have you heard from Poshmark yet about how to proceed? They should send emails out with the correct shipping labels.
greydogdsgn
@lynnann2617 this is actually the first time I've heard back from you at all. I have not heard anything from Poshmark yet. @jacquij2004 reached out to me and I have already processed, paid, and put her dress in the mail.
lynnann2617
@greydogdsgn you are not supposed to do that!
lynnann2617
Poshmark takes care of the shipping when this situation happens, but they would have emailed you a shipping label.
greydogdsgn
@lynnann2617 what was I supposed to do if I had not heard back from you? I'm really not sweating $6.25. I'm a seller as well and would rather make it right.
jaquij2004
@lynnann2617 you spelled my name wrong which is why I hadn’t received the alerts
greydogdsgn
@lynnann2617 totally understand, this stuff happens. Not sweating it - just want to make sure I receive my order before the event I purchased them for (1/29).
jaquij2004
@greydogdsgn thank you again , I also have not heard from Poshmark , it may take a day or so . But we just decided to send the items out
jaquij2004
@lynnann2617 you never accepted my item ..
lynnann2617
@greydogdsgn agreed, but Poshmark has processes in place for this exact situation, so there are no complicated return procedures or anything. Once again, I sincerely apologize that this situation arose from my error. The other buyer should get a shipping label in the mail, and she should be able to ship the booties directly to you. I responded to both of you last night, telling you that I opened a report as well, and that Poshmark support would be in contact soon.
lynnann2617
@greydogdsgn I must have used the wrong handle in my communications :/
greydogdsgn
@lynnann2617 like I said, I'm not sweating it. I know this stuff happens. Just want to make sure I get my order by 1/29. I already sent Jasmine her order. Once it's picked up I'll be sure to send you the tracking number as well.
lynnann2617
@greydogdsgn again, I am so sorry! 🤦🏼♀️ I will work with posh on seeing how to issue refunds. Their process takes a day or two to get the supplemental shipping labels via email. I understand the hesitation to not wait. :/
greydogdsgn
@lynnann2617 not a problem, it happens. Thankfully we have 2 weeks to get those booties on my feet :)
lynnann2617
@greydogdsgn you’re going to love them! They’re wonderful 🤗🤗🤗🤗
jaquij2004
@lynnann2617 I responded under here
greydogdsgn
@jaquij2004 & @lynnann2617 wanted to give you all an update. Poshmark did contact me with the following email: We are so sorry that you received the wrong item for your order "Børn black booties". Please ship the items you received, "Green mock neck long sleeve dress", to its correct buyer using the shipping label included in this email. We have already requested the recipient of your correct order to do the same with shipping out your items.
greydogdsgn
Here is the tracking number for the package I sent out:
Tracking Number: 9405803699300576065724
If you can give me a heads up once my item has been shipped. Want to make sure I am able to get them in time for my event at the end of the month.
Thanks!
jaquij2004
@greydogdsgn hi ... yes they should get to me on Tuesday , Monday is a holiday , I promise to
Ship them right out . Poshmark did send me your info , oh though I already had it !!!!! You will be able to track it ... 😃
lynnann2617
@greydogdsgn I’m so sorry :/ it takes a day or two but they do send the correct shipping labels and they pay for the shipping :/ I sent the support staff an email requesting to see if I can do partial refunds or what they suggest, waiting to hear back ... thank you for the update!
jaquij2004
@greydogdsgn your shoes came today very late this evening . Promise to ship them first thing in the morning . Thanks again for shipping my dress
greydogdsgn
@jaquij2004 awesome! I got notification your package was delivered. Thanks for the update and being a good poshmarker!
megalove4514
hello i was wondering if you had a bundle offer at all. I'm looking into buying all three of your express jeans.
heliosciel
Thank you for your purchase. It was shipped out today 😊
themrscarchia
Hi Katie! I am stopping by to say hello to my customers and let you know I have a whole new batch of inventory in my closet! Stop on by to check it out 👋
beautifynails
@greydogdsgn Hey there! Your closet is amazing. I would love to share yours away. Welcome to my closet at anytime. Thanks.
tutuwig
@greydogdsgn Hi. Nice closet! Would love to share. Hope this help and you getting much more success. Welcome to stop by my closet. Thank you.
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