Meet your Posher, Keren
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Hi, I’m Keren! Originally from Boston, now living in Orlando. Disney fan, ZTA, and lover of the athleisure trend. Feel free to leave me a comment so that I can check out your closet too. :)
Shipping/Discount
37 Comments

vrose_closet
Welcome to Poshmark, fellow Disney fan! 😁💕 Happy poshing!
Dec 21Reply

kerenrina
@vrose_closet thanks! I live in Orlando so I’ll be posting a lot of Disney merch! Stay tuned 😉
Dec 21Reply

vrose_closet
Awesome!!
Dec 21Reply

alavint
Welcome to Poshmark! Let me know if you have any questions about anything! Happy shopping and selling!
Dec 21Reply

ajfglawu
@kerenrina Hi I just submitted an offer on your disneyland spirit jersey, could you please take a look at it?
Also definitely would appreciate it if you could "counter offer" if what I offered doesn't work for you, hoping we can work out a price that works for both of us! :)
Jan 15Reply

kerenrina
@ajfglawu hey I’ve gotten a few other offers at the same price so I’m seeing who’s willing to offer more :)
Jan 15Reply

ajfglawu
@kerenrina Ohh ok, well I just sent in a counter offer :)
Jan 15Reply

ajfglawu
@kerenrina Please let me know if that works for you :)
Jan 15Reply

ajfglawu
@kerenrina I've been putting in higher offers than my 1st offer I sent to you. Are you waiting on the other people to offer still? Trying to stay within my budget but also trying stay close to your asking (listing) price
Jan 15Reply

kerenrina
@ajfglawu yep I’ll let you know if anyone else offers higher by tomorrow :)
Jan 15Reply

ajfglawu
@kerenrina I really would like to purchase :( I sent in a new offer, would you be willing to take it? It is so so close to your asking price
Jan 15Reply

ajfglawu
@kerenrina Thank you!! Appreciate it :) Would you be able to ship tomorrow?
Jan 15Reply

kerenrina
@ajfglawu I work all day tomorrow but I’ll try! If not I’ll be able to ship early Wednesday morning!
Jan 16Reply

ajfglawu
@kerenrina Oh ok, no worries! :) Could you please just update me when you do ship it out, whether that's tomorrow or Wednesday morning?
Jan 16Reply

ajfglawu
@kerenrina Hi just wanted to check in, were you able to ship out the item today?
Jan 17Reply

kerenrina
@ajfglawu just dropped it off about 10 minutes ago! On its way!!
Jan 17Reply

ajfglawu
@kerenrina Ok thank you!! Super excited for it :)
Jan 17Reply

ajfglawu
@kerenrina Hi just wanted to know if you dropped the package off at the post office or a mailbox? Just wondering because I still haven't gotten a tracking email & it still says "pending USPS scan"
Jan 19Reply

kerenrina
@ajfglawu I dropped it at the actual post office- I gave it to the guy behind the counter! Orlando often doesn’t scan things either in or out but I’ll keep my eye on it too!
Jan 19Reply

ajfglawu
@kerenrina Ohh ok, thanks! Just wanted to check in, hopefully there's some update by the end of today or tomorrow
Jan 19Reply

kerenrina
@ajfglawu sorry about all of this! It’s my first sale so I’m still trying to figure it all out. But they said 2 day (but didn’t specify if it was going out same day (meaning arriving Friday) or not (meaning arriving Saturday). Thanks so much for your patience with me!
Jan 19Reply

ajfglawu
@kerenrina No problem! :) Definitely understand!
I've had my share of problems with the post office! Thanks for the awesome communication btw, not everyone on Poshmark does so well :)
As far as the "2 day" on the label it does depend on when you send it out
Jan 19Reply

ajfglawu
@kerenrina So essentially since you shipped it Wednesday then it should be delivered by Friday At the Earliest, but it usually would be Saturday, IF (key word) the post office does their job :)
Jan 19Reply

ajfglawu
@kerenrina Oh also, usually if you get packages to the post office before they close they usually scan it & ship out same day. But that's definitely just from my experience & I know that every post office can run differently & have different cut off times!
Jan 19Reply

ajfglawu
@kerenrina Btw I looked through Poshmark's FAQs & I found an article saying "if you haven't received tracking updates after 48 hours contact Poshmark Support through their email."
Jan 19Reply

ajfglawu
@kerenrina So I'm going to them by the end of today if we still don't get a tracking email later today since it's been 2 days since you shipped it out.
Just wanted to let you know! You're welcome to do the same if you want :) I just want to see what we should do going forward!
It's definitely the post office not doing it's part/job in this whole process
Jan 19Reply

kerenrina
@ajfglawu I’ll email them. I think I found the problem though. It looks like the bar code didn’t print properly and I must not have noticed before I handed it off. I just looked at one of the versions that was printed and on my desk so that would explain the tracking issue. But they still said 2 days when I handed it to them.
Jan 19Reply

ajfglawu
@kerenrina Ohh ok well did you get a receipt after handing it to the person behind the counter? If so then that means the bar code still worked.
If you just dropped it off & didn't get a receipt there's the chance they wouldn't have discovered the bar code isn't able to be scanned until much later.
In that case I would suggest going to the same post office and checking in with them & bringing another copy of the label with you
Jan 19Reply

kerenrina
@ajfglawu I went to the post office and they said everything has shipped out they don’t ever hold it but that it should be arriving today or Monday! They think it went out on Thursday based on the time.
Jan 20Reply

ajfglawu
@kerenrina Ok thank you for checking on it! So weird the tracking isn't available, but I'll definitely keep an eye out & let you know. If it arrives today I might not be able to accept it right away depending on what time it arrives because I have work
Jan 20Reply

ajfglawu
@kerenrina Hi just an update on my end, the package still isn't here. I'm pretty sure my local post office would scan the package when it arrives in their hands but I'm just concerned because there's still no tracking number available.
Since you have the original label from poshmark can you please provide me with the Tracking number here?? At least I'd be able to type it into USPS myself
Jan 21Reply

kerenrina
@ajfglawu 9405510899359377364715 it says the same thing though :( I feel so bad that this is so difficult I wish I had looked more carefully I just printed it and dropped it of because I was excited. They did assure me it would get there even without any tracking info when I went back to check.
Jan 21Reply

ajfglawu
@kerenrina Ok thank you! I'll be keeping an eye out & updating you. But it's ok, I definitely understand as it's your first sale. I think you're handling it pretty well btw, the communication & effort is definitely there!
Jan 21Reply

kerenrina
@ajfglawu did you get it today??
Jan 22Reply

ajfglawu
@kerenrina Yes I did :) I just released the payment, rated & left you a review. Thank you again, you handled the issue wonderfully especially since it was your first sale! Also thank your for the free headband :)
Jan 22Reply

kerenrina
@ajfglawu I’m glad it all worked out! Thanks again for your patience with everything! I’m glad you like it! To date I haven’t found a headband that stays in place better!
Jan 22Reply

ajfglawu
@kerenrina No problem! :) And it's a really nice headband, I appreciate it, it was definitely a great surprise!
If you're ever interested in anything in my closet I'd love to give you a good discount, just let me know :) I include free gifts with every purchase. Happy poshing & have a great week!
Jan 22Reply
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