Meet your Posher, Lanessa
US$0
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Hi! I'm Lanessa. Some of my favorite brands are kate spade, Zara, lululemon athletica, and Free People. Thanks for stopping by! Feel free to leave me a comment so that I can check out your closet too. :)
Shipping/Discount
30 Comments
sharkbait2427
Hi Lanessa,
Recently, I bought a Coach purse from you which I have been following. I noticed that you shipped the package to me, but then it was actually returned to you, the seller. The item was returned to you on January 25th, according to the tracking information. I was hoping that you would send that out to me again; I am really looking forward to using it. Would you please let me know when you are planning on shipping it to me? Thanks so much!
prenn12
I order the red couch purse on the 16th and I never received it
lanessacoppock
@prenn12 It is delayed bc they all got returned for more postage. I ordered large flat rate boxes which should arrive mon or tues and then packages should go out no problem.
lanessacoppock
@prenn12 Order #: o1538096748
That’s the tracking number for my flat rate boxes from post office.
prenn12
@lanessacoppock ok ty
lanessacoppock
@prenn12 no problem! Thanks for your patience!! I’m moving right now and this is my first go with selling anything.
prenn12
did you ever ship my purse yet
lanessacoppock
@prenn12 I’m waiting for the shipping boxes and they will be on their way.
prenn12
after all of this can you overnight it to me I would appreciate it. good luck morning
lanessacoppock
@prenn12 yes. I can’t do it for all (for other purchasers) but I get it and want to be fair and transparent.
sharkbait2427
I don’t need you to overnight the bag to me. In fact, there is no rush. I just want to make sure that you plan on shipping it to me again. If you plan on re-shipping it, then I don’t mind waiting because it’s not a gift or anything. Plus I just love the color! I totally understand how tough it can be to start out with a new business venture...believe me! Just get back to me, and we are good! Thanks so much! 😊
prenn12
I hope I get it soon its been over a couple of weeks
sharkbait2427
@prenn12 I’m not worried about it...I trust that you will ship it when you can. No worries!
prenn12
Hello! is there still a problem with shipping my item if so could you please put my money in my account its been since January 16th please let me know
lanessacoppock
@prenn12 which one did you purchase? I can try, although the money is sitting in pending for me. Nothing has been given to me yet. I’d like to hopefully see if I can get in the office Monday and hopefully get my usps flat rate box delivery. Can I refund after close of business tomorrow? I’m so sorry, this whole thing had been such a disaster!
lanessacoppock
@sharkbait2427 thank you. I’m hoping Monday when I get in the office I can find the flat rate boxes delivered 🤞🏻if I could paste a pic of your box, I would. Let me know if you know how. I could be dumb with the app. Thanks again for your patience!
lanessacoppock
@prenn12 I figured out how to release the purchase. Sure you don’t want to wait until Monday?
prenn12
sure it was the red coach purse the money was taken out of my account ty for getting back to me
lanessacoppock
@prenn12 let me refund your money. I’m so sorry, my dog is sick and I’m not going into the office today, as planned. Soooo sorry again!
lanessacoppock
@prenn12 wow this app really locks things down. Even though the shipment was returned, they won’t let me and it says it has shipped and I can’t change the status....arggg poshmark! Ok I’m sorry, please let me see if the boxes show up tomorrow.
sharkbait2427
@lanessacoppock no worries...take care of your sick doggie!!! Doggies ALWAYS come before purses!!! ❤️
lanessacoppock
@sharkbait2427 thanks so much, she got spoiled by momma and I gave her my big fluffy pillow to sit on in the office with me. She hasn’t left my side. I wish I could show you a pic!!!
sharkbait2427
@lanessacoppock I LOVE dogs! My German Shepherd, Jäger, has basically kept me from going insane during this whole COVID thing. My son moved out of the house so I’ve got that “empty nest” thing going on...if it wasn’t for Jäger, I would be a mess! So...yes, I totally understand and appreciate putting pets before purses!!! Lol!
lanessacoppock
@sharkbait2427 awww you totally get it! She spent all day in the office with my on my big fluffy pillow. So....still no #*+&$@! boxes!!!!! I don’t understand this mass supply shortage, but nonetheless. Poshmark is a pain ITA on refunding so I’ll have to call them about your refund and everyone else’s. I mean like I said it is held in pending funds to me, so I have no control of the funds.
lanessacoppock
@sharkbait2427 I put in a request with the support center for a refund to all buyers....fingers crossed they make this easy!! I was able to copy and paste the text confirmation.
Thank you for getting in touch!
We appreciate you contacting us. One of our customer support agents will be getting back to you shortly.
Our goal is to get back to you in less than 24 hours; however, weekends and evenings may take us a little longer to respond.
Thanks in advance for your patience.
Have a great day!
lanessacoppock
@prenn12 long story short I will be refunding everyone’s purchase because of the mailing issues I’ve had. I apologize for the delay!
prenn12
sounds good!
prenn12
can u let me know when your refund the money ty
sharkbait2427
Hello! I am still interested in purchasing the bag from you. Poshmark cancelled my order...but are you still willing to sell the bag? I’ll buy it if you are willing to sell! Like I said, there’s no hurry!
prenn12
when are you refunding my money
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