Meet your Posher, Lara
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Hi! I'm Lara. Thanks for stopping by! Feel free to leave me a comment so that I can check out your closet too. :)
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spreadlove
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16 Comments
select2nds
I contacted Posh customer service to return your order because it accidentally was switched with someone's else's order. I'm so sorry. Please return it and I'll ship yours out. I'm so sorry!
Sep 23Reply
lelle1
What was the (wrong) item that got mailed to me instead? I received an item yesterday that from someone that I was unsure about having ordered, but thought maybe I had somehow forgotten about ordering it. I tossed out the packaging. I'm not sure it is the package you are referring to though, so please describe the item you have mentioned and send me an address for returning it. Thank you
Sep 23Reply
select2nds
@lelle1 it is a Coach leather silver swingpack crossbody bag. You ordered the small Coach silver satchel. Please repackage and a new label will be sent to you. The swingpack was someone else's order. Thank you!
Sep 23Reply
lelle1
Sounds like what I might have received. Is the bag in question very flat? It came w/ a key ring inside...is this the package? Let me know. If so, I will wait for the shipping label to arrive, buy a box and ship it to the address on the label you send. Otherwise, when is the handbag I ordered being shipped? Thank you
Sep 23Reply
select2nds
@lelle1 yes, that is the one. Poshmark likely won't send you the label until Monday. The labels on these two items were accidentally switched, so the other party is also returning your bag. Thank you for your patience and understanding, these were shipped right after the hurricane here in Florida and everything was crazy.
Sep 23Reply
select2nds
@lelle1 please if you would, don't use the bag before you can repackage it. It belongs to someone else who has already paid for it. Thank you for your understanding!
Sep 23Reply
lelle1
It never occurred to me to use the bag. I would never do that, but I understand you bringing up the issue. Thank you
Sep 23Reply
select2nds
Hello! I have contacted Poshmark support regarding the missing tags. The other buyer that your bag was swapped with must have removed them. Let's see what Posh says we should. So sorry for all of this ☹️
Sep 28Reply
select2nds
Lara, the other buyer just informed me that she took the tags out of the bag and does not have them anymore. I am so sorry. If you'd like to return the bag for a refund please contact Posh customer support to request it. Again, my deepest apologies, I take full responsibility for my mistake.
Sep 28Reply
lelle1
Pam, I just submitted a request for a return to Customer Support. I have never requested a return so I'm not familiar with the process. Do they send me a shipping label, a box? Thank you, Lara
Sep 28Reply
lelle1
I received the return label and will ship the handbag out to you tomorrow (Sat, 9/30). I'm sorry this transaction didn't work out, but I will check back again. Thank you
Sep 29Reply
lelle1
As an update -- I shipped out the package Sat about 8:30am on 9/30. Thank you
Oct 01Reply
justaddglitter
@lelle1 Hi Lara- Your package was picked up by USPS yesterday morning, but has not started tracking yet. I am aware of this and will keep you in the loop if there are any problems. It should start tracking sometime today. Apologies for any inconvenience. -Whit
Jun 23Reply
wildtimefashion
Welcome to the 🌎 of poshmark! Welcome to our online store collection we have on poshmark! New arrivals daily of womens apparel, accessories, footwear, and fashion jewelry to custom jewelry! Feel free to visit us anytime and if you need any assistance please let us know! Have a great time finding all your fashion needs! Wild Time Fashion, Cami ❤️
May 02Reply
spreadlove
Hi! I’m Melissa! Please check out my closet too if you're in the mood to shop! 🙋 🫶
Sep 15Reply
fancypants_
Hello Lara! Thanks for the like on the quilted maxi coat. I could take $5 off the price if you are interested in buying it. Happy Poshing 🌸🌸🌸
Nov 27Reply
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@lelle1
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@lelle1
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