Meet your Posher, Laura
US$0
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Hi! I'm Laura. Thanks for stopping by! Feel free to leave me a comment so that I can check out your closet too. :)
Shipping/Discount
19 Comments
lk_16
Hi Laura! I’m sorry to see that you’re not happy with your purchase. I see you ordered a women’s 9.5. Did you receive a women’s 8 instead?
lk_16
If you don’t mind could you please send me a picture of the label inside of the shoes at likuchler at hot mail . com so I could take a look at it. If it’s really the case we can arrange for exchange. I apologize for any inconvenience.
lk_16
I didn’t have women’s 8 until very recent so I don’t think it was possible that I sent you a women’s 8. Could it be possible that you meant to order a men’s 9.5? Unfortunately I don’t have men’s 9.5 anymore.
lk_16
Hi Laura! Could you please confirm with me that it is women’s size 9.5 that you just purchased? I’m going to hold off on the shipping before I hear from you. I don’t want you end up with a wrong size. 🙂
lk_16
I really wish there was another way to communicate between buyers and sellers... I’m really hoping I could get hold of you to verify the size... But if I still don’t hear from you today, maybe I should just send you the size you ordered. Hopefully it’s what you wanted. 🤞
lk_16
Hi! I shipped your shoes today. Please let me know if you have any issues when you receive them. 😊
lk_16
Hi Laura! I’m so sorry that’s it’s not the size you wanted. I was afraid you actually meant to order men’s 9.5, but by accident ordered women’s 9.5. Both times. You can try to contact Poshmark and see if you can return them. I’m sorry about the inconvenience.
bittersweetlq
@lk_16 yes, I ordered a size 9.5 men’s for my son for Christmas. When I received them, they are a size 8 men’s. They are in perfect condition just like I received them from you. I really need to return them for a refund. How can I do this ? Thank you !!!
bittersweetlq
@lk_16 I sent the photo of the box. I hope this helps. I’m not sure where the mixup was ? Thank you !!
lk_16
@bittersweetlq I’m so sorry that you accidentally ordered wrong size. It happens! I would try to contact Poshmark customer support to request a return. Go to your order page where you’ll find “Problem/Inquiry”. Let me know if there is anything I can help during the process.
bittersweetlq
@lk_16 I have contacted Poshmark. I contacted them the day I received them telling them they were the wrong size and I needed to return them for a refund.
bittersweetlq
@lk_16 Thank you so much. I’m working on it.
lk_16
@bittersweetlq Have you heard from them? The issue here is that this listing is a women’s listing, which is categorized under women’s. You might have been searching for men’s shoes but still had this listing showing up in your search result. It’s really tricky sometimes. Believe me you’re not the first one.
bittersweetlq
@lk_16 That might be what happened. I’m not sure where to begin to return them.
lk_16
@bittersweetlq Wait until Poshmark gets back to you. It might be an issue since you have already approved the delivery. But it’s worth a try.
bittersweetlq
@lk_16 I never approved the delivery. I sent them a message as soon as I opened the box and saw that the shoes were the wrong size. Telling them I need to return them for a refund. I don’t understand why they keep saying I approved the delivery ? I didn’t.
lk_16
@bittersweetlq It’s sad that it’s taking so long for customer service to respond. Payment is released to the seller three days after the package is delivered. That’s probably what happened.
lk_16
@bittersweetlq If you haven’t heard from them by now you probably won’t hear from them any more. Here are the options. 1. you can resell them. 2. If you want to send them back to me, I can only give you back what Poshmark paid me. 3. If we try to make exchanges ourselves, you can sell them back to me at the minimum cost that’s required here, which is $3. And you pick two other pairs from my closet and I’ll sell to you for $3.
fabulously_posh
@bittersweetlq Thank you for your purchase, it's on it's way! 🙂
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