Meet your Posher, Leo
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Hi! I'm Leo. Some of my favorite brands are adidas, nike, puma, and Armani exchange. Thanks for stopping by! Feel free to leave me a comment so that I can check out your closet too. :)
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17 Comments
tracygarrett
Welcome to my closet
joannaeva
Hello! Have you shipped out the Ronaldo shirt back to me yet?
leoguerrero1214
@joannaeva I was never sent a return label for the item. I only received an email saying the sale was cancelled and that was the last I received
joannaeva
@leoguerrero1214 that’s weird. You can’t get a refund unless the item has been returned it’s stated in Poshmarks policy.
leoguerrero1214
@joannaeva I don’t know. I’ve already received the refund however. I received a notification saying the purchase was cancelled and that the refund was in progress. I already received it. I think when a sale is cancelled there’s no return. Just a refund. I never got a return shipping label. The purchase was cancelled
joannaeva
@leoguerrero1214 you don’t get to keep an item and ask for a refund. The order wasn’t cancelled, you received it. Which means it needs to be returned.
joannaeva
@leoguerrero1214 If Poshmark verifies your return claim, they'll send you a shipping label you can use to return the item to the seller, and refund your money. Returns must be shipped back to the seller within five days in order to be eligible for a refund.
leoguerrero1214
@joannaeva Yes, that’s normally how it works. That’s why I asked for a refund so I can return it back to you. However I never got a return label. Poshmark never sent me a return label. The only thing they told me was that the order was cancelled and I would be receiving a refund. That’s the last thing I received. I don’t insist on keeping the item, I just never received a shipping label to return it back to you, nor did I hear anything from you.
leoguerrero1214
So thats why I haven’t sent it back to you. I wasn’t sure whether I had to return it or not because Poshmark never sent me a label nor did they send me the email saying “return your item.” I’m more than willing to send it back, I’m just confused as to what the final resolution was. Poshmark marked the purchase as cancelled and that was the last they sent me.
leoguerrero1214
@joannaeva ^
leoguerrero1214
@joannaeva Here is the last email they sent:
Hi Leo,
We wanted to let you know that order for "Authentic Vintage Adidas Real Madrid Christiano Ronaldo Mens Soccer Jersey BWIN" was canceled. We canceled the order for the following reason(s):
Item not authentic
Your total purchase price including shipping of $77.05 has been refunded back to you.
joannaeva
@leoguerrero1214 okay… yes can you please send it back! If you take it back to any post office and ask for a return to sender/wrong address they should be able to send it back out
leoguerrero1214
@joannaeva I’ve contacted Poshmark explaining the situation and I’ve requested a return label. I’ll keep you updated with their response. Really sorry about the confusion.
joannaeva
@leoguerrero1214 I’ll be in contact with them on the phone tomorrow as well regarding this. Regardless. You need to return the item
leoguerrero1214
@joannaeva Right, I’m not being negligent, I’m trying to sort this out with you and work the return out with you…
joannaeva
@leoguerrero1214 thanks so much, let me know when you get some info
leoguerrero1214
@joannaeva I received a response from Poshmark:
Thank you for reaching out and we apologize for the confusion. Due to the item’s counterfeit status, we are not able to issue a return label for this order.
Did you hear back from them?
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