Meet your Posher, Lisa
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Hi! I'm Lisa. Thanks for stopping by my closet! Feel free to leave me a comment so I can check out your closet too. π If you see something you love, reasonable offers are always considered! Happy Fall!πππ
Shipping/Discount
shelove773
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2 others
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58 Comments
spreadlove
Just stopping in to say hello! Have a wonderful day!
ppamprrd
Welcome to Poshmark. It's a great community πππ
fayevitt
Welcome to Poshmark!
glamhoard
@lshelden Welcome to Posh!! Have fun, buy and sell your heart out! π»π
stephxred
Hi L! Nice to meet you! Hope you're having fun on Poshmark :)
lshelden
@tinaboebeena Thank you for the share!π
donnastreasures
Hi, my name is Donna. Welcome to Poshmark! If there's ever anything I can do to help you, please don't hesitate to ask!π
lshelden
@donnastreasures Thank you so much! I'm new to Poshmark and starting to get the hang of it! I want to make sure I'm a good citizen of the community!
donnastreasures
@lshelden You're off to a great start!
lshelden
@donnastreasures π
refinedrunway
Welcome to Poshmark, I hope you find all kinds of stylish finds for your closet and help others do the same!! Happy Poshing!!ππ
lshelden
@oliveandpenny Thank you! It's a lot.... I had no idea about all the follows and shares. I'm doing my best to keep up! π
styleyourself
Welcome to Poshmark!πΉ
lshelden
@styleyourself Thanks! π
styledbuyv
Thank you so much for shopping my boutique. I'll ship tomorrow for you. Enjoy your evening π
lshelden
@styledbuyv Thank you! I'm excited to try this out!
styledbuyv
I love mine. As long as you follow the care instructions I'm including, it works great!!!
lshelden
@styledbuyv ππ» Thank you!
prettygrlprin
@lshelden hello. Please forgive me but I accidentally shipped the wrong item to you. I have requested an intercept package with the post office so that you do not receive an item that you did not purchase. I apologize for the inconvenience, this has never happened before. I contacted POSHMARK regarding the situation. Poshmark will contact you and refund the money for the purchase. Once again, I apologize.
lshelden
@prettygrlprin I'm confused. If you just sent the wrong item. Why the refund? Will you not send the Jimmy Choo sandals I purchased?
prettygrlprin
@lshelden it's the wrong item with the shipping label created for the shoes. I will still send the shoes but Poshmark has to send another label. I'm not sure if they will give you a refund or just send another label. I'm waiting for the email from Posh. But the shoes are definitely still available for you.
lshelden
@prettygrlprin Ok, got it. π Let me know if they refund & if you need payment to start new label. I appreciate you clarifying for me too!
lshelden
@prettygrlprin .... and I'm so clad the shoes are still available, they're so pretty and I'm looking forward to having them on my feet!lol
prettygrlprin
@lshelden it's confusing. I can't believe I messed up. Never happened before until Monday. π¬ I apologize.
lshelden
@prettygrlprin Truly no worries! π
prettygrlprin
@lshelden hello. The post office could not intercept the package so it's still coming to you. If you have π
ΏοΈaypaI can send you money to ship it back to me and then send you the jimmy choos. If that's not too much to ask.
lshelden
@prettygrlprin I accidentally hit the wrong button. I meant to report it as a problem so I could get a label to send it back. This is kind of a mess now. I'm unsure what to do next since I just accepted an item I did not receive.
prettygrlprin
@lshelden I will contact Posh. Please contact them as well.
lshelden
@prettygrlprin ok
prettygrlprin
@lshelden don't worry. It will get straightened out.
lshelden
@prettygrlprin I just sent them an email. What I worry about is that I accidentally accepted and did not receive my item. Hopefully they will respond soon!
prettygrlprin
@lshelden I just sent an email requesting an return for the item that you received and for them to release the funds back to you. Don't worry. It will all work out. I have no intention on keeping the money for an item that you did not purchase. I asked them to send an shipping label to you so that you can ship the package back to me. (I will pay for the label) and I will ship the Jimmy choos or Posh will refund the funds to you.
lshelden
@prettygrlprin No, I get a sense you'd do that at all. You've been very upfront and helpful. I just don't know how Poshmark will handle it. I agree it will all work out.
lshelden
@prettygrlprin And, I'd still want to go through with our original purchase too! But we can address that after I get your item back to.
lshelden
I got a reply from Poshmark today:
Ashley replied:
Hi Lisa,
Thank you for writing in. We apologize you did not receive the order as described. Could you please provide us with photo proof so that we can better assist you?
lshelden
Please note that this is a huge exception to our process, as the funds were released to the seller but a case was not opened. When the funds are released to the seller we are unable to reverse the transaction for a return or refund, as mentioned in our FAQs: http://bit.ly/1vyDhxd
lshelden
Moving forward, if you find an issue with your order, please be sure to open up a formal return case on the order page by clicking "Problems/Order Inquiry." Cases must be opened within 72 hours of the item being delivered to your shipping address and the order must not be marked as received.
Thank you!
Ashley
prettygrlprin
@lshelden hello. I understand from your response that you will receive your funds however it does not state how I will receive the item sent up you. I received s totally different response from Poshmark so I'm not sure what is going on. I don't want this to be a strike on my account as there wasn't anything wrong with the item as you did not receive it. But from what it seems it will be a strike against my account for an item that was not as described. Which is reality it was an misplaced item
lshelden
@prettygrlprin I'm not very happy with Poshmarks assistance on this. I told them you and I were working together on this and it was just a mistake. I mentioned to them would the please review any correspondence from you as well. But each time I receive a response it's from a different person.
lshelden
So I'm not sure how they are keeping up with this situation. π Last night I sent them a picture of the label and item. I mentioned to the second person again, that you and I want to move forward with our original transaction (and was not requesting a refund, but new shipping labels for us both)... nd that we wanted to go through PM to correct the shipping error.
lshelden
I also told them you've been upfront & helpful. I hate that they want to use this as a negative score. That's not the case. Hopefully they will reply back today with a concrete solution on the return shipping labels.
prettygrlprin
@lshelden yes. Myself as well. Maybe we have to work this out on our own? I feel like I'm. Not getting any assistance and it bothers me since both of us are upfront about the situation.
lshelden
@prettygrlprin Yes, agreed. I will pay to ship the bag back if you want to ship the shoes. As far as I can tell so far, they have not refunded the purchase price. We can just swap tracking numbers. Or, if you have another suggestion, I'm open. And I will add feedback for you too, once we've swapped items. That way if there is ever question, it's in the sale transaction.
prettygrlprin
@lshelden okay. That's a great idea. I received a message stating that the the situation was under review.
lshelden
@prettygrlprin I can go to the post office tomorrow afternoon and send the bag back to you. Once I get the tracking number, I'll add it to this chain. Will you be able to send the shoes tomorrow as well?
prettygrlprin
@lshelden I will be able to send the shoes tomorrow after work around 5pm. Or we can do Friday morning. I will be able to ship them in the morning on Friday
lshelden
@prettygrlprin Either is good with me. Friday works if it's better for you.
prettygrlprin
@lshelden okay. I can send you my email address so that I can exchange addresses?
lshelden
@prettygrlprin Sure, my email is luvmytudor@gmail.com
lshelden
@prettygrlprin Poshmark responded to my request today. They have sent a return label for the bag. They asked if I still want the shoes from the order and I said yes. Hopefully they have responded to you & provided a label to ship the shoes to me.
prettygrlprin
@lshelden hello. I haven't received anything yet but I will continue to check my email. I hope I receive one so we can get this on the ball.
snatanov
Heyy, Iβd love it if you could please check out my closet!! I do private discounts and accept most reasonable offers!! Thank you and Happy Poshing :)
chrissyscloset7
Hi@lshelden Let me know if you have any questions about the Banana Republic Coat. Also ..I have to go to post office today. If you are interested in purchasing I can offer you a 10% discount and I will ship it today.
bubble1164
Thank you for the share ! Please ask me if you have any questions about posh ! Please come check out my closet as well, I welcome bundle and offers with open arms ! Happy poshing !πβ€οΈππ
lshelden
@bubble1164 Thank you! π
2ndchancecharm
Hi! Just wanted to stop by and invite you to check out my closet, which is mainly career clothing for women - Ann Taylor, LOFT, Banana Republic, Express, The Limited, J. Crew, etc. High quality, perfect condition, and low prices! Come check it out if youβre interested! Happy poshing!
β€π€β€πππ πβ€π
beautifynails
@lshelden Hey there! Your closet is amazing. I would love to share yours away. Welcome to my closet at anytime. Thanks.
tutuwig
@lshelden Hi. Nice closet! Would love to share. Hope this help and you getting much more success. Welcome to stop by my closet. Thank you.
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