Meet your Posher, Lucy
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Hi! I'm Lucy. Thanks for stopping by! Feel free to leave me a comment so that I can check out your closet too. :)
Shipping/Discount
39 Comments

deal_hunter
Hi Lucy! Hope you are staying healthy and safe! I made you an offer of Chanel should yesterday, would you please respond to it? Thank you and be well!
Apr 25Reply

sola_lucy
@deal_hunter hi! Thanks for checking in-I’m new to this. I get a little confused with “bundles “. I believed I countered with $400. Am I missing something?
Apr 25Reply

deal_hunter
@sola_lucy you are right, I missed the counter notification! It’s a great deal but I offered the maximum I can do:-( Amy way you would reconsider my offer?
Apr 25Reply

sola_lucy
@deal_hunter thanks for the offer but these beauties are an amazing deal! I’ve had a good amount of offers & interest. I really can’t let them go for under $200. Sorry!!!
Apr 25Reply

deal_hunter
@sola_lucy I understand! Thank you for considering anyway and stay healthy!
Apr 25Reply

sola_lucy
@deal_hunter you too👍🏼
Apr 25Reply

lorac2015
can u add creed & serial # to the listing of red backpack thanks
May 03Reply

lorirode
Welcome to Poshmark! Wishing you much success 🛍🛍🛍
May 07Reply

sola_lucy
@lorirode thank you!!!!
May 07Reply

stylnmama
Hi there, I wanted to let you know as I was getting your bag ready for shipment I realized there is some minor snags on bottom but not obvious or noticeable. As shown in pics. However, my husband dropped off your package to post office b4 I could let you know. Please let me know when you receive your bag 🙏🏽
May 19Reply

sola_lucy
@stylnmama hi! Thanks for the heads up! I’ll let you know once it arrives.
May 19Reply

aleishalohnes
Hi!! Thank you so much for your like! I hope you can stop by and visit my closet. If you see anything you can’t live without please don’t be afraid to make a reasonable offer 😃🌺 Happy Poshing
Jul 16Reply

bseventeenstars
Hi, I wanted to contact you about a purchase I just made, but am not finding a way to contact you via poshmark. May I email you via the card you enclosed instead?
Jul 30Reply

sola_lucy
@bseventeenstars sure!
Jul 30Reply

peace1253
@sola_lucy Thank you ☺️
Oct 02Reply

sola_lucy
@peace1253 👍🏼
Oct 02Reply

electronimolo
hey @sola_lucy i submitted a return request the day i receive the MNZ mules Order #:5fdf0c92771b8e594ddbaa09 --- the size was listed as 12, but they are actually a 42 which is closer to an 11/11.5 and they don't fit me. i never heard back from you, so reaching out this way. i am new to this, not sure of how else to do it. did you see my return request? why no response? i would like to return these, please.
Dec 29Reply

sola_lucy
@electronimolo hi, hmmm I never received any kind of return request. How did you request that? Nor did PM send out any request. You’ll have to work that out with them. I usually don’t ever have returns. I wish you would have asked about sizing. I only listed as to what the shoe read. Please contact PM directly
Dec 29Reply

electronimolo
i submitted the PM form on the transaction page! you listed size 12 but the shoes actually say 42. i would love to look through the rest of your stuff, and be a regular customer. i'm in oakland too. this is a bummer though. literally my first experience with PM. i hope you'll consider helping me out with this, i'd appreciate it very much.
Dec 29Reply

sola_lucy
@electronimolo yes no problem! PM needs to contact me and forward a return shipping label.
Dec 29Reply

electronimolo
i also emailed you at the email address on the card in the box, but never heard back that way either ...
Dec 29Reply

electronimolo
@sola_lucy thank you so much ... how do i spearhead that? i can't for the life of me figure out how to use this platform! i'm excited to look through your other stuff.
Dec 29Reply

electronimolo
i could actually drop these off at your house today bc i am your neighbor
Dec 29Reply

sola_lucy
@electronimolo I’m sorry but the return has to be processed thru PM only
Dec 29Reply

sola_lucy
Sorry I’m really busy at my store and can not spend too much time on this. What email did u send to? We never received any notification. PM will send you a reminder of accepting the pkg, if u accept it then funds are released to the seller. You’ll have to go to the app and try to figure it out🙏🏼
Dec 29Reply

electronimolo
i emailed you on 12/23 at info at solalucy.com (from electronimo at ...). i don't want you to have to spend too much time on this either. it's too much already! i did all of the appropriate steps including filling out the "problems/order inquiry" form from the dropdown menu and everything just disappeared into the ether. i'm going to drop these blue MNZ mules at your store in person and hopefully you'll find it in your heart to send me a refund, then i can give you a 5 star review on here
Dec 29Reply

sola_lucy
@electronimolo I just contacted PM myself. You really should have followed policies. This gets more complicated because I would be more than happy to accept the return but sellers receive 20% less than what a buyer pays. I will not be able to refund you more than I’ve received. So if you prefer to wait and deal with PM so you can get the full refund then that’s what needs to happen. These are their policies not mine.
Dec 30Reply

electronimolo
i pinky swear i followed policies! i filled out the form the day the package came. i am so confused about why you didn't receive it, and why i never hear back from anyone. i am happy to handle this whoever is easiest for you!
Dec 30Reply

sola_lucy
@electronimolo I don’t know why your request was not handled properly. That is not my fault. If you did request a refund do to an issue, PM would not have released the funds. Again it all has to go through PM. I am emailing them myself and don’t know how long it will take them to respond. If you don’t want to wait I can refund minus 20%.
Dec 30Reply

electronimolo
that works for me, thanks. sorry for the hassle! i seriously don't understand what's going on. does local delivery to you work?
Dec 30Reply

electronimolo
hi again. i am hoping to drop these MNZ sandals to you on mountain blvd in montclair tmr dec 31 ... i see on your website that you are closed from 12/31 through jan 7. is it still ok that i drop them off tmr, or would you prefer that i wait until after jan 8? happy to do whatever is best for you.
Dec 31Reply

sola_lucy
@electronimolo hi, before you drop off the shoes I want to make sure you understand you will only receive $76 for the shoes. It will be store credit. I’ve already paid out my client. And yes we are closed until 1/8/21
Dec 31Reply

electronimolo
ok that works for me. i'm glad someone else will have the chance to enjoy these gorgeous shoes. i wish they fit me, and i'm excited to see what else you have in your store. i'll see you after jan 8. thank you.
Dec 31Reply

sola_lucy
@electronimolo 👍🏼
Dec 31Reply

sola_lucy
@electronimolo hi-when will you drop off the shoes? It has been almost 2 wks and over a month that the shoes were sold. Please let me know ASAP
Jan 21Reply

electronimolo
you listed the shoes as size 12, but they were actually size 42 (closer to size 11, for the record). i emailed the address on the card in the pkg & submitted a request via this platform, but never heard back from you until i started posting public messages here. when i *finally* figured out that you changed the listing description (so it said 42) *after* my purchase was complete, i knew you were dishonest & i filed a claim. such a shame. this transaction has been a nightmare. you lost a customer
Jan 22Reply

sola_lucy
@electronimolo I have been working with you all along and offered a return. Please look at the notes. Plus once an item sells the listing can not be altered. I am NOT dishonest.Do you still want to bring them back to my store?
Jan 22Reply

thelillyjoyce
Hey:) love your closet!!! All orders on my
Items usually go out same or next day!!! If you bundle you get $2 off each item!! Make me an offer and I will most likely accept. Stay safe xoxo free gift with all orders
Jul 29Reply

4arnoldfarm
Yay! Thank you for accepting my offer, Lucy!
Mar 04Reply
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