Meet your Posher, Lyndsey
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Hi! I'm Lyndsey. Some of my favorite brands are J. Crew, Free People, and lululemon athletica. Thanks for stopping by! Feel free to leave me a comment so that I can check out your closet too. :)
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9 Comments
cbb2020
Hello. The Demellier bag has an unexpected flaw and it’s not your fault but I contacted demellier and they won’t take it for repair because I don’t have a purchase receipt. Would you be able to provide it to me? Even as a picture on the listing? That would be so greatly appreciated. Fingers crossed and have a lovely day.
cbb2020
Hi, just checking if you saw my previous message. If you don’t want to do it, it’s fine but could you please acknowledge it? Thanks
lyndslake
@cbb2020 Hi! I’m sorry to hear you’ve had an issue come up, at this point I do not have a receipt on file any longer.
cbb2020
@lyndslake okay, thanks. Yes, the bag is all wrinkled. There is a problem with the leather on that style. It makes sense for them to ask but now I am stuck with it…
cbb2020
One last question. Did you purchase it online under your name? If so, that would be enough for them to start the repair warrantee process. Thanks again
lyndslake
@cbb2020 I believe I bought it through Shopbop or Neiman’s, though I don’t remember exactly, and would have used my name.
cbb2020
@lyndslake thanks so much!! Not sure they will be able to do anything since it’s a third party seller but at least I know! Have a great day.
cbb2020
Hello and sorry to bother you again. It looks like it was on Shopbop. They say that if you contact them, you can get a gift receipt which does not show any payment info. And then you can just post it and I’ll download the picture. It would be incredibly useful for me because the bag looks so wrinkled that I can’t use it.
cbb2020
Again, really not your fault but I would so appreciate if you could do this- then Demellier would take it for repair. I’ll make sure to buy something from your closet again as a thank you! Fingers crossed. And thanks again for your response. Cheers.
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