Meet your Posher, Makenna
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mknesh
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19 Comments
morgsscloset
Welcome to Poshmark! 🤩🌟 Great to have you here! Feel free to stop by my closet and check out my items! I’m always accepting reasonable offers. 😁 Feel free to ask me any questions about Poshmark! I wish you fast sales and happy shopping 🛍
artmuse3141
Hi, I just saw the offer on the Dani coral earrings. I would like to accept can you resend?
makennakrist97
@artmuse3141 absolutely, I’ll send it over now!
artmuse3141
@makennakrist97
Thanks!
makennakrist97
@artmuse3141 hi there, the offer is not going through for some reason! But if you’d like to make an offer for $19 (which is the 20% off and $3 off that was originally coming off of the shipping price) I’d be happy to accept! Sorry for the inconvenience I’m not sure why it won’t let me re-send the offer right now
artmuse3141
@makennakrist97 thanks! I was wondering what happened. I'll make the offer for $19.
artmuse3141
@makennakrist97 @makennakrist97 Hi, I just received the Kendra Scott earrings, but the are not the "Dani" size listed. They are the larger Elle earrings. can I return?
makennakrist97
@artmuse3141 oh no I’m so sorry, I thought they were the Dani’s. I’m not familiar with Poshmark’s return policy, but you’re more than welcome to send them back. So sorry they didn’t work out!
artmuse3141
@makennakrist97 me too and thanks, they are nice. I'll ship them back Monday. FYI the Dani's are 1 inch long and Elle's are 1.5. Does Postmark refund return shipping?
makennakrist97
@artmuse3141 I’ve never had to do a return with Poshmark before so I’m not entirely sure what the process is like, I’m sorry!
artmuse3141
@makennakrist97 Hi, me either. I went ahead and mailed them back today via usps. you should get them Friday. If they were smaller I would have kept them. The color is very pretty.
makennakrist97
@artmuse3141 how much was it to send them back? If you have a V enmo I can cover it!
artmuse3141
@makennakrist97 hi, unfortunately I don't. It was just over $3 to ship. if you can't refund, it is ok.
artmuse3141
Hello, did you receive the Dani earrings? I didn't see the refund posted.
makennakrist97
@artmuse3141 I am out of town for the holidays. Did you report the return through Poshmark?
artmuse3141
@makennakrist97 hi, no I didn't. I just shipped it back to you. I've never had a return before.
makennakrist97
@artmuse3141 hi, I received the earrings! I looked into Poshmark’s return policy and it says you must report the problem within 3 days of you receiving the item and then the return process is initiated. Since you shipped them back to me without going through that process I’m not quite sure where to go from here, however I did contact support to see if there is still a way for me to issue you a refund. I’ll let you know when I hear back.
artmuse3141
@makennakrist97 glad you received them. You can probably refund through the same payment account.
makennakrist97
@artmuse3141 I’m not quite sure what you mean - could you elaborate? I’ve been reading through Poshmark support and looking for a refund option on my app, but I do not see a way to refund you if you did not report the return through Poshmark
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