Meet your Posher, Serena
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Hi! I'm Serena. Some of my favorite brands are Louis Vuitton, Chanel, MAC Cosmetics, and Coach. Thanks for stopping by! Feel free to leave me a comment so that I can check out your closet too. :)
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reyy91
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18 Comments
reyy91
Hi there! I’m so sorry but for some reason I tried respond to the conversation thread and it says I’ve reached the maximum for the thread. I was trying to send you a message stating that I’m in contact with another representative via email and apparently they’ve sent another label that shows it was shipped! Soooo there is a possibility that your item hasn’t been lost!!!🫶🏾🫶🏾🫶🏾 please be patient! I am definitely going back and forth to get this resolved for you!
reyy91
Will keep you posted on more updates! Meanwhile, let me know what updates you get your end moving forward!🫶🏾
reyy91
Hi hun good morning! Just want to know if you received my previous messages. For some reason I’m unable to respond to the chat we’ve been using to communicate! Said I’ve reached the maximum amount for the chat! Please read my previous comments under this! I am trying to get this resolved and have you get your jacket! I definitely need you to be happy for the new year! Xoxo🤗
theblkmonroe
@reyy91 hello, yes I'm getting your messages and also I can read the Poshmark support messages
reyy91
@theblkmonroe awesome!!! Did you get any notifications about shipment?? It shows shipped out but not scanned yet I believe. Let me know if you’ve gotten any updates as far as your delivery
reyy91
9405511109483201804458 this is the tracking I received!
theblkmonroe
@reyy91 may I ask who gave you this tracking number
reyy91
@theblkmonroe this is from Poshmark! I am tracking it as well! My money is on the line too so I’m really trying to get this resolved for the both of us!
reyy91
You can provide that to the Poshmark representative from the chat and confirm if it’s going to you this time!
reyy91
For some reason I cannot add anymore messages to the chat? Can you??
theblkmonroe
@reyy91 i haven't received anything from the the only thing i can see is messages from inviting Poshmark customer to our original conversation
theblkmonroe
@reyy91 yes I can send messages and receive but there hasn't been any from them sense they asked you to send them a copy of the shipping receipt or email it to them or screenshot the receipt
reyy91
@theblkmonroe Wow ok!! Well keep track of the usps tracking and we’ll see what happens! It SHOULD update you on the tracking once it’s scanned! So let’s wait and see! Let me know if you hear anything and I will keep you updated as well!
theblkmonroe
@reyy91 I just spoke with someone from USPS and they confirmed that the package is on its way to my correct address and let's see what's in the package to move forward I will be I. Touch as soon as it arrives @reyy91 ok
reyy91
@theblkmonroe OMGOSHHHH IM SO EXCITED!! I just received notification from Poshmark as well! I’m really happy!! Ok great! Crosses fingers! Let me know if/when you receive it!🤗
reyy91
Hi Rey,
Thanks for reaching out. Great news – tracking for this order is now active! You can view the latest activity here:9405511109483201804458
Thanks for your patience while I looked into this further. I apologize on behalf of the shipping carrier for the inconvenience and delay.
Please let me know if you have additional questions or concerns, I’m happy to help!
Best,
Xavier
theblkmonroe
@reyy91 Hi I just wanted to inform you that the package is expected to arrive today between 11am-3pm I'm waiting on it I will message you as soon I as I receive it ok thank you
reyy91
@theblkmonroe good morning ..sure no worries! Thank you for the update ..
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