Meet your Posher, Sonya
US$0
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Hi!
Shipping/Discount
26 Comments
luxuryhanger
Thank you Sonya. Your item goes out today. Enjoy! 😊
jlankheim
Sonya - I had no idea the shoes weren’t authentic, and feel terrible. I’m happy to refund your money. I’m pretty new to Poshmark so don’t know the process for resolving issues like this. Do you?
jlankheim
I’m also curious to know how you know they are not authentic. I bought these shoes a few years ago (2012-2013) at a Nordstrom in San Francisco. Nordstrom is just not a place one expects to or worries about buying counterfeit merchandise! This is the only pair of Manolo Blahniks I’ve ever purchased or owned, so had no benchmark.
jlankheim
I have, however, purchased other designer shoes from that same store - i.e. a pair of Dolce & Gabanna Oxfords that I was planning to list. Didn’t occur to me before to authenticate, but now with what’s happened here, I’m concerned.
sonyabwalker
@jlankheim The lack of stitching on the insole (where the Manolo label is attached) is the way to tell. I should have noticed it in the photos but didn’t pay attention. There label should be stitched into the insole, but instead there is a razor mark where the insole was cut and the label was glued in. I would attach a photo of the difference, but I’m not sure how to add a photo here.
sonyabwalker
I would like to return if you don’t mind. Not sure what the process is—do you know? I’m rather new to Poshmark as well and have only purchased, not sold. And I don’t want you to have a bad rating as you’ve been very understanding. What should I do on my end?
jlankheim
Interesting. I will look closely at insole on other higher end shoes before selling, to look for irregularities. Thanks. Again, I’m happy to refund your money, but I can see no way to reverse a sale. Any ideas on how we can do that?
sonyabwalker
@jlankheim I’m not sure, either. I can contact support to see if they can help us.
jlankheim
I can do, since it was my error. Will reach out to them a little later this morning and let you know what I find out.
jlankheim
Worst case we can just handle privately via a payment app.
sonyabwalker
@jlankheim I sent them a message explaining we had agreed on a return and refund but didn’t know the process, and I asked them to please advise. It may be a day or so before I hear back. I’ll keep in touch. Yes, if all else fails, we can go that route. Thanks so much for your understanding. I appreciate it so much.
jlankheim
Okay - let me know what you find out. And you don’t need to return the shoes. I can no longer wear them due to foot problems and I’m obviously not going to resell now that I know they are fake!
sonyabwalker
@jlankheim OK—here’s their reply:
...When the funds are released to the seller we are unable to reverse the transaction for a return or refund.
Moving forward, if you find an issue with your order, please be sure to open up a formal return case on the order page by clicking "Problems/Order Inquiry." Cases must be opened within 72 hours of the item being delivered to your shipping address and the order must not be marked as received....
sonyabwalker
If I open a formal case, I fear that would affect your rating as a seller, which I don’t want to happen. I’m not sure Poshmark can help us because the funds have already been released. Since you don’t want me to return the shoes, could we just do half the cost refund? I mean I did get a cute pair of shoes out of it. Does that sound fair?
jlankheim
Private payment app? I am prohibited from sending a message with the actual word in it, but starts with ‘v’. Do you have an account?
sonyabwalker
@jlankheim Haha! I do. @sonya-walker
jlankheim
So, my earnings on this were $72. Are you cool with me refunding this amount so that I don’t lose money for Poshmark’s take, and you get to keep the shoes - which may not be Manolos but are wearable and cute?
sonyabwalker
@jlankheim Sounds good—thanks!
ziggyjane
Could you do 23.00 and 4.99 shipping you would be our Hero
sonyabwalker
@ziggyjane I could do $25.
hgi2
Thank you for the awesome review! I’m here if you need anything else!
loudav77
Any idea when the Mets Homerun knit cap will ship out?
sonyabwalker
@loudav77 Hi! Yes, the postman picked it up this morning, so it’s on its way.
loudav77
thanks!
beautifynails
@sonyabwalker Hey there! Your closet is amazing. I would love to share yours away. Welcome to my closet at anytime. Thanks.
adoringstyles
@sonyabwalker Hi there. I shared a few of your listings. If it is possible,please share mine. Thanks. I sell the scarves. Wishing you get many sales
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