Meet your Posher, Steph
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Hey! I'm Stephanie. Recently picking up the idea of being a minimalist, which is why I want to get rid of the clothes I absolutely don't wear anymore! If you want me to model anything for you, let me know. Also, prices are not firm, so don't be hesitant in offering. Thank you so much, and I hope you can find something you like.
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dazed410
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17 Comments
xo__jenny
Hey my love, unfortunately there has been a mix up with your order! I completely apologize for the mistake! I am working with posh to try and figure the issue out and will keep you updated!!
stephonearth
@xo__jenny Okay! May I know any details on what exactly went wrong?
xo__jenny
@stephonearth I placed the labels wrong the boxes and your items was sent to another buyer. So basically you guys will be receiving each other items, hers were two Bralettes I am working with posh who will contact me within the next 48hours to resolve this issue! So sorry!
stephonearth
@xo__jenny aw okay :( thank you so much for keeping me updated. Take care!
xo__jenny
@stephonearth I’ve been in contact with Poshmark, to correct the mistake you need to file a claim. You can do so in the same area that you would normally confirm orders.
xo__jenny
@stephonearth hey love did you get in contact with poshmark?
stephonearth
@xo__jenny sorry wasn’t home but just submitted the case.
xo__jenny
@stephonearth @roccckkyyy hey love check your email Poshmark is going to send you a label with the other customers information so that you guys can ship the items to each other. You can use any sized usps box or use that one the items were sent with. Also you can drop it off at the post office do or request a a package pickup form your home online via usps. So basically you guys will be shipping to each other. So sorry for the mistake, Poshmark and I will keep you updated!
roccckkyyy
@xo__jenny okay got the shipping label! I have work but if I can I’ll try to ship out today if not tomorrow!!:)
stephonearth
@roccckkyyy should be sending it out tomorrow!
xo__jenny
@roccckkyyy @stephonearth Again my apologies for the mistake ladies and thank you for being so patient and understanding. Let me know once you ladies have received everything and it is to your liking! I’ll be happy to offer you both a 50% discount on any future items you purchase or your overall purchase.
roccckkyyy
@xo__jenny @stephonearth hi there just wondering if you already shipped my package, haven’t received yet. And was also wondering if yours came in okay!
xo__jenny
@stephonearth hey love just checking in because the other customer has not revived her items. have you shipped out the bralettes yet for the other customer?
stephonearth
@xo__jenny I’m so incredibly sorry! I just haven’t had the time I thought I would (working overtime & school) but I will for sure have it sent out latest Thursday. I feel bad, I’ll add a little something in there.
xo__jenny
@stephonearth ok did you get your items? Poshmark May have just refunded you or said the order was cancel. just ignore that, they didn’t read what I said clearly. Please update me when you ship the items out! Sorry for the inconvenience again! 😩 . I don’t want to put my number on here but my Instagram is xo__jenny and email is jhanellejohnson@yahoo.com if that’s easier
@roccckkyyy
roccckkyyy
@xo__jenny @stephonearth Hi again. Still have not received my items, pretty ridiculous at this point. I have been very patient and understanding of the situation but this just isn’t okay with me anymore. I’d like to somehow get a refund, since it seems like my items will not be arriving. I know it was a big mix up, but I still don’t have the items I purchased and it’s been far too long. Please get back to me, thanks.
xo__jenny
@roccckkyyy I’m so sorry for the mishap! And that you didn’t get your items I have contacted Poshmark and the refund should be on your account processed within the next 24 hours. Again I’m so sorry this has never happened! I’ll be happy to offer you a 50% discount off any one item or items in my closet if you wish to purchase from me again so sorry.
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